Bridgend Taxi trade Xmas blues-Rock bottom in Wales-Cabinet-shared regulatory services-bummer fall out and depression

We ask the public do you ever get depressed at Christmas

Get the forensic facts in this little town called Bridgend,  famous for suicide incidents, unfortunately


We also ask the public, how do you cope with depression at Christmas

Does your boss give you a fair pay deal for Christmas, do you know how to get a bonus to stay Merry


In todays news we find the extraordinary for Christmas, as Bridgend Cabbies in Wales are reduced to low levels, never seen before by this little town taxi trade, now 3rd lowest for hackney carriage fares in Wales for Xmas 2018, a Christmas first for real

We will look at a brief table drawn up by the BIT organisation showing out of 22 taxi trades in Wales how low you really can be under a democracy that does not care even at Christmas, that would leave even you far from Merry


The opinion is now that Bridgend Cabbies, are at rock bottom and sunk this Christmas



Bridgend taxi trade depression is it justified after another drop in the hackney Carriage table in Wales, as more and more show depression, as a result of the poor demise deliberately inflicted, by what some call a unfair democracy out of control, that is BCBC even at Christmas time, now facing many Cabbies in thier thoughts this Christmas time
We account out of 22 counties/borough councils in Wales only,  that shows potentially the Bridgend Taxi Trade have hit rock bottom in the Hackney Carriage Taxi fare chart in Wales, with Cardiff taxi trade sitting at the highest spot, being number one at the other end of the scale in 124th position this xmas
Looking at Bridgend now 225 places down the chart from Cardiff, with 2 others in Wales, including Flintshire who currently charge £222 for an annual hackney carriage license compared to Bridgend @ £267 for a taxi vehicle up to 3 years old
Following a call to Flintshire council today pre xmas, they confirm that there are mainly private hire cabs in Flintshire owing to the rural areas, and therefore there has been no movement to request a higher hackney carriage fare, as private hire vehicles mainly operate in Flintshire, so there is no need for the taxi trade to request an increase of fares
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In fact Flintshire licensing said they ask those few hackney carriage if they want an increase, and not the other way around, because there are almost no hackney carriage taxis in flintshire compared to places like Bridgend, the Vale of Glamorgan, Carmarthenshire, and Pembrokeshire for example
We show the bottom 3 in Wales below, down 225 places for Bridgend, from the Welsh leader Cardiff, out of 359 taxi trades in England and Wales combined –
1. 329 BRIDGEND £4.90 – 2 miles
2, 332 FLINTSHIRE – Not relevant 
Like Flintshire, Merthyr do not require a new car – taxi unlike Bridgend taxi licensing when first plating or first registering as a taxi vehicle with the council
Merthyr have a limit of 4 years at first registering, so you can buy a car up to 4 years old, rather than new in the case of Bridgend
Many local cabbies complaing that the trade have been told lies regarding the consultation on the taxi vehicle age policy now closed almost one year, as Cllr Patel offers no assistance for the Trades wellbeing
Flintshire in fact set no age limit at first plating, wow
We spoke to licensing in Flintshire today, they said as long as the vehicle passes their test regime – MOT, then that is fine if you turn up with a 20 year old car or more
It should be noted that the average price of a house in Bridgend is more than Merthyr tydfil, with much more sales
As part of BIT organisation remit we continue to update the ombudsman on developments as part of the many complaints for the Bridgend Taxi Trade facing another Christmas at a further unfair loss under a Scrooge policy, says Senior Partner
Yvonne Witchell, as well as Will Lane, continue to not come on the record, including the chief executive, to answer simple questions, or confirm simple matters, which would include their usual desperate attempts to block any complaints, or questions put in the taxi trades interest, or delay them, when Bridgend Drive looks for assurances of change, and when things are going to happen, including when is this soon that Daniel Cook mentioned in his email, covered in a previous blog, relating to objections going in front of Cabinet
Complaint made to the Ombudsman – Ref: 201803903
  • Beth Owen <>
    To:Mr MoneyPenny
    30 Nov at 15:47

    Dear Mr Nelson

    Thank you for your email, the content of which has been noted and has been passed to Ms Karen Edwards for her attention.

    Yours sincerely

    Beth Owen

    Casework Officer / Swyddog Gwaith Achos

    Complaints Advice Team / Tîm Cyngor ar Gwynion

    Tel/ Ffon: 01656 641150

    Public Services Ombudsman for Wales/Ombwdsmon Gwasanaethau Cyhoeddus Cymru
    1 Ffordd yr Hen Gae
    Bridgend/Pen-y-Bont ar Ogwr
    CF35 5LJ


    News in moments ago from Justin our facebook reporter –  Taxi Watch Dog to visit Bridgend council offices, and sends a greeting before hand via the Taxi Watch Dog team

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    Subject – the time is near and so is xmas fact
    Mr MoneyPenny <>
    Christina Hill
    3 Dec at 20:08
    Greetings from the Taxi Watch Dog team here in Wales
    Christmas is around the corner
    We sincerely hope it will be a Merry Xmas for you
    As part of the Watch Dog Teams official capacity, we first wish you all Happy Xmas
    We would also like to inform all that the Taxi Watch Dog will be making an official visit, if we are to use the words of Daniel Cook policy officer shared regulatory services – SOON
    Some taxi drivers say he is like Santa
    If you can pass on this link so taxi licensing may understand depression at Christmas and being Merry at Christmas that would serve the public well,
    as it may not only help them,but others this Christmas if they knew you got this massage.
    This email will be published in the public domain and may form part of any ombudsman investigation
    I trust it will be acknowledged
    Yours Sincerely
    Cathrine Zita
    For and on behalf of the Taxi Watch Dog Team
    BIT organisation
    A free public service licensing would like to ignore, including Yvonne Withchell when she cherry picks sentences to get out of jail, or is too scared to meet with the taxi watch dog too
    talktous <>
    ‘Mr MoneyPenny’
    3 Dec at 20:52
    Thank you for your email, we have forwarded it onto the relevant department for their attention.
    Kind regards
    The Talktous Team (ME)
    Diolch i chi am eich e-bost, rydym wedi anfon ei ymlaen i’r adran berthnasol ar gyfer eu sylw.
    Cofion cynnes tîm Talktous (ME)



Labour Cabinet lethal weapon-Deception to increase Taxi fares-Cabbie Strike Force Festive Bridgend-Freedom of Information response fake-Ombudsman gets total proof from Watch Dog

Breaking news today – Taxi fare strike force, looks likely to rear its ugly head over festive season

We also look at – Deception by fake news planted by labour local media online over public consultation

You ever bought food thats going off, folks, keep reading and get the catch of the day


Do you think your local council are plain dishonest, some do. have you proof or heard of such a thing, dont go away we have some real forensic news for your eyes only


Once again in an extraordinary account the taxi watch dog team catch Bridgend Council with an out right whopper, and on the record, about that bit, when they go in for a freedom of information request to investigate the true goings on of this council, with its connections, including media and political connections, in this woeful story, that gives one food for thought, even if you ride in a cab


A true story of a labour run council in Mid Glamorgan Wales, that appears power hungry and unprofessional,with a reputation for the same, if you keep your ear to the local ground


The Taxi Watch Dog team continues to monitor, as well as report over every dodgy aspect of this two organisation council, with their operations and practices, so not only are the taxi trade aware in Bridgend Wales, but also the unfortunate local public across the globe thinking of Bridgend in Wales, the home of UK MP Madeleine Moon elected President of NATO Parliamentary Assembly


Then in the same home, we have another member for Labour in the hot seat for TAXI WATCH DOG TEAMS scrutiny and the publics at this time, over some time now if you look back

Watch Dog Team found wording on the public consultation page and sent it to –



Subject: You two want to try this some time-found on consultation page
  • Mr MoneyPenny <>
    Cc:William Lane
    16 Nov at 16:36

    BCBC website states-

    Equality and Human Rights Commission in Wales

    The Equality and Human Rights Commission in Wales (External link – Opens in a new tab or window) champions equality and human rights for all. It works to end discrimination, reduce inequality, protect human rights, and build good relations. The aim is to ensure everyone has a fair chance to participate in society.

    EvenHeartfeltCub-max-1mb.gif – Cabinet Member – Labour- has been spinning it large in the local press online recently over Bridgend Taxi Fares, on how they would be cheaper than Vale of Glamorgan, with further mention on the labour website, like a tasty samosa everyone should eat for their wellbeing, says Taxi Watch Dog Wales , even though it was clearly off, or way past the sell by date, and most certainly sold by a dancing joker with a lethal weapon called Labour , if 3 December 2018 was to be a date for any consideration, regarding giving Cabinet the consultation report in the normal way, so to speak

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So lets take a look at Labour spin and shared regulatory services spin, and more folks, and see if you can spot false information, lies, deception, a dodgy public consultation in poor practices, in order to delay the process, past the sell by date, as long as you can, and make it sound good, even though you know full well its plain lies

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Taxi Watch Dog says the council are definitely not only fooling the public, but deliberate in fooling the taxi trade with constant fake news, they will do anything to fool the public

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Another anything is seen today folks, as a clear attempt to avert the current taxi HIT and Run strike like an Uber surge, which may way well effect the festive season now, once trade members get wind of the facts, regarding the fake news and impossible date set


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Telling lies to the local media to make themselves look good is despicable do you not think folks, when is 14 days 28, and more importantly when is 14 days 20 days


Taxi fare consultation listed as open



Whilst we await more information for the public, we can reveal our investigation into the next scheduled Cabinet meeting which could well take matters into the new year and beyond, folks

Bridgend train station anomaly-NCP Investigate-2 Pair bluff-Objections to Bridgend Taxi fare increase to come

In todays news we bring you an update on the Bridgend public taxi fare consultation

We also look at what some say is not a riddle but a clear case of intentional deception if you are like the ice man


Are we today looking at another fraud case at Bridgend station, over taxi station permits, issued by NCP, has the NCP system been compromised again, you decide

It has been reported that some years ago a dynamic duo were able to manipulate the NCP system, it was only until station cabbies became suspicious that the fraud was uncovered


In an unusual twist Bridgend station taxi permit holders look dodgy again, says local Cabbie, after sending the TAXI WATCH DOG TEAM evidence that suggests some thing is not quite right here, an anomaly, that prompts an investigation by NCP and potentially transport police we are informed, as they too become part of the process when NCP have concerns, according to an in bound email from NCP as they look over the stability of the application process, said a member of the Taxi Watch Dog team, after reading the inbound email from NCP yesterday morning


In this rather unusual case we uncover and so expose two separate Bridgend railway station taxi permits, issued to two separate individuals/vehicles, cab drivers, that make you wonder if this is a matter of deception or convenient mistake

We will let you decide by letting you in on this rather interesting occurrence over time from the point of application through to renewal, and to this day


This story may well make an interesting pair, for those that like a yarn or a potential crime story of deception, if you want to stretch your imagination that way, and play the jury, to consider the evidence, and come to your own verdict, in what does seem like a game of poker for two

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We ask the public are you a good gambler or poker player, do you like to bluff

You ever had an ace up your sleeve

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So this dynamic duo – taxi driver one of two, applies for an NCP permit after moving to the top of the waiting list for a Bridgend station permit, and supplies the vehicle details and so receives the much coveted station taxi permit, on the condition that this is the vehicle he or she is using, and therefore the two should always match.


Failure to display can result in a £100 fine if caught by Transport Police we are advised


Among other options available to those concerned, would include misuse, and if deemed so by NCP administration, Drive would be at a loss, as the right to have the most coveted permit would be removed


It was reported one smart Station Cabbie who considers himself a fast one, and a local business man, removed his permit when transport police were in proximity, as he felt a bit hooky, one might think

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Then there was the taxi driver that had been away for months, that return with the wrong vehicle registration, just to work weekends, and so is advised to contact NCP as he is not in the same cab he used to use

Apparently this drive thought of himself as a bit of a star, that twinkled in everyone’s eyes, when he mentioned on his return a week later, that he had contacted Bridgend Police station, and they said it was ok for him to rank, as his station permit was soon to run out


One taxi driver commented – When they were handing out brains, he got left behind at the hand out because he was on another planet, and he most certainly was way past the moon

So below we expose this unusual case of identity as exhibit A- belonging to a member of this dynamic duo, who made an application as seen, and as a result was issued with a NCP permit to rank on Bridgend train station property for a annual fee



Now we will have a look at another application from another one of this dynamic duo, for a totally different taxi vehicle, as observed by the Cabbie that recorded the events on the day, with these two different vehicles, both not with the correct vehicle registration to match the permit, a factor covered in recent blogs, where these taxi drivers decided it was better to leave their permits in the draw at home,  and now we expose those permits1pu4lp.jpg



We understand NCP are checking their system and are potentially passing on the intel to transport Police officer based at Swansea railway station who is responsible for investigating any potential acts of fraud at any of the 3 railway stations under his jurisdiction


If anyone out there recognises any of the registrations it may well be a soap opera

But after checking the DVLA data base only one registration actually exists – a fact pointed out to NCP

The other vehicle registration quite possibly could be from a 1975 SKODA Cab based on the permit already shown


Daniel Cook of shared regulatory services, who is currently facing a racist charge from the Senior Partner of the BIT organisation, comes on the record as if all is normal after BIT complained of a prolonged consultation period beyond 14 days, only this morning in a conversation with BCBC by phone recording, in the event the record needed to be shown to the ombudsman service
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Cook, Daniel <>
21 Nov at 16:40

Good afternoon Mr Nelson,

I write to inform you that there have been objections to the public notice of the proposal to amend the table of fares in Bridgend County Borough, which must be considered by Cabinet.

I am currently in the process of putting together the Cabinet report, I can’t provide a copy of the objections at this stage but they will be available in due course.

Kind regards,


Daniel Cook Licensing Policy Officer

Licensing Section / Adran Drwyddedu

Shared Regulatory Services / Gwasanaethau Rheoliadol a Rennir

Bridgend, Cardiff and the Vale of Glamorgan

Pen-y-bont ar Ogwr, Caerdydd ar Bro Morgannwg

Phone | Ffôn: 029 2087 1022

Mobile | Symudol: 07966235291


Follow us on Twitter / Dilynwch ni ar Twitter

The Council welcomes correspondence in English and Welsh and we will ensure that we communicate with you in the language of your choice, whether that’s English, Welsh or bilingual as long as you let us know which you prefer. Corresponding in Welsh will not lead to any delay.


Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg a Saesneg a byddwn yn sicrhau ein bod yn cyfathrebu â chi yn eich dewis iaith boed yn Gymraeg, yn Saesneg neu’n ddwyieithog dim ond i chi roi gwybod i ni pa un sydd well gennych. Ni fydd gohebu yn Gymraeg yn creu unrhyw oedi.


The Council welcomes correspondence in Welsh, English or bilingually. We will ensure that we communicate with you in the language of your choice, as long as you let us know which you prefer. Corresponding in Welsh will not lead to delay.

Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to Internet email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of the Council of the City and County of Cardiff shall be understood as neither given nor endorsed by it. All e-mail sent to or from this address will be processed by Cardiff County Councils Corporate E-mail system and may be subject to scrutiny by someone other than the addressee.



  • Mr MoneyPenny <>
    To:Daniel Cook
    Cc:William Lane
    22 Nov at 01:38
    Good day
    I think Jesus said – forgive them father for they know not what they do

    In the King James Version of the Bible the text reads:

    But I say unto you, Love your enemies, bless them that curse you, do good to them that hate you, and pray for them which despitefully use you, and persecute you;[1]

    The World English Bible translates the passage as:

    But I tell you, love your enemies, bless those who curse you, do good to those who hate you, and pray for those who mistreat you and persecute you

    You will find you have made today’s news with your communication
    I would also recommend you contact complaints as your reply does not cover my original FOI request.
    Be sure to listen to the youtube links if you have memory loss at shared regulatory services.
    I note Will Lane has not provided the written undertaking requested, after he boldly went where Yvonne Witchell was too scared to go
    Yours sincerely
    Senior Partner
    BIT organisation
    Taxi Watch Dog Wales
    A free trade service, also available to the public


Cab Driver Blackout-Taxi Watch Dog investigates-Cardiff Council legal Policy-Discrimination and inequality claims-City Cab trade now no longer in the dark

We ask the public do you mind being kept in the dark? Could a local Councillor be paranoid ? Do you have phobias folks


Cardiff Cab drivers no longer see things through tinted glasses warns Taxi watch dog Wales, and so makes the public aware of unfair play for Cardiff Cab drivers in this capital City of Wales, where many International events are staged including sporting events


with celebs in and out like wild fire from across the globe and the country, used to being with tinted windows, with many members of the public liking it for a sense of privacy some what


Yet the Cardiff cab trade are banned from having such a winning relationship for their passengers, as part of a taxi trade service in Wales today in a capital City


We ask the public what sort of message is that sending off to the world, and what would you say to a person stopping you from being cool, would it be


BIT organisation have just a few words for this obviously alienated Cardiff Private hire cab service and street taxi service


Is it not cool to have blacked out rear windows for the modern day passenger today, that can also benefit from the sun block? Is that a $50,000 dollar question even you could answer Dowg?


This City in Wales that sees woman cover their faces with black, but Cabbies cant cover up their windows in black tint, just in the rear, so cabbie is still visible as the law dictates


Taxi watch dog takes up the Cardiff Taxi Driver challenge and orders an investigation into this matter hurting the modern day Cardiff Taxi Trade in this Capital City visited by many used to tinted windows in a cab of course


After seeing things through tinted glasses, said a member of the Taxi Watch Dog team, after considering their options earlier today, after local Cardiff Cabbie shows evidence of a disgruntled taxi trade, across the border in Cardiff, because local authority Councillor/s blew it again on the tinted cab window approval or policy making, The Taxi Watch Dog team are now keen to get down to the Cardiff cab case,in the public interest as well as in Cardiff City Taxi trade’s interest



BIT  Senior Partner said – lets get to that bit, even if it means going through the various stages, which could well end up at the ombudsman’s office, like the Bridgend Taxi Caseare-you-up-for-the-challenge

For those Cardiff Cabbies that have lost money over the recent reversal decision by the  Cardiff council, Should they be forced to change? Taxi Watch dog says no, if they have no CCTV fitted at this time

Cardiff taxi drivers are encouraged to read BIT NEWS for updates as the case gets going, and to comment on, where they feel it will assist the BIT organisation to aid in their current tinted window position


We intend to put Cardiff council and shared regulatory services to the task on this one, and see what turns up under the rock, once BIT Senior Partner has come on the record with those concerned, said a spokesman for the TAXI WATCH DOG TEAM



BIT Senior Partner also stated earlier, that he had security background experience on matters of CCTV, and understood that Cardiff Council would have always been under scrutiny, with their reasoning for requiring CCTV, because of seeing matters through tinted glasses


What is clear, is the matter seems very much a matter for questioning, given the recent reversal, and the poor decision to include CCTV in the equation unnecessarily, those being just a few questions out of many now on the table to put to Cardiff Council, in order that the Cardiff City taxi trade, and the public, can understand this obvious calamity or unnecessary blunder or simple injustice


One wonders if shared regulatory services are ill advising Cabinet, said Senior Partner now firmly on the Cardiff Cabbie Case


Given other cities and county borough councils in the UK allow tinted windows, which of course would include Bridgend, only down the road, so to speak, there are many reasons for taking on this case in the interests of equality for the Cardiff taxi trade in Wales today, so they do not feel they are being discriminated against in Wales, because they are in Cardiff, licensed by Cardiff Council


BIT organisation now at least intend in challenging the old fashion rules applied in Cardiff, supposedly a modern city today, where even vehicle manufacturers have moved on to tinted windows of darker shades, and supplying the public in Cardiff of the same


To think that cabbies need change their glass to clear glass, is simply forcing the Cardifff taxi trade with unnecessary hardship in this day and age, with costs as a result, thats too much, said Mr Nelson now opening the Cardiff taxi case file, for the public to recognise, and for Cardiff Council to come on the record and recognise too, so Taxi Watch Dog can establish how the Councillors are going to resolve their failings, with questions to be added, as part of the case handling

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Cardiff Cab drivers are being singled out, was the opinion of Senior Partner of the BIT organisation


With Private hire cabbies- taxi vehicles coming into Cardiff to collect passengers from neighboring boroughs that have tinted windows, this seems to be a slap in the face for both Hackney Carriage Taxis and Private hire cabbies licensed to Cardiff Council, with no way out of this one on the surface


There seems to be no real logic for the Cardiff taxi trade to be in this situation or position, over such a trivial matter, when you go compare other local boroughs that allow tinted windows, including the capital city of London, the home of Scotland Yard

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With South Wales Police not objecting for good reason, one has to feel for these guys-Cab drivers feeling unnecessarily singled out in the Capital of Wales – Cardiff City


Those Cardiff Cabbies that have already voiced the same  on social media are right to think so, its embarrassing said one Cardiff Cabbie, with a fairly new E class Mercedes in black




We will bring more news on this case as The Taxi Watch Dog team go to work on that BIT



New 125 pound Taxi Soil charge goes civil-Police will not attend warns taxi Watch dog-Cab Driver madness-Bridgend train Station hate crime

In today news, we bring you an astonishing fact that may well rock the world of many Cabbies across Wales today, including councils printing a taxi tariff with a soil charge on it  This ladies and gentleman is a BIT NEWS world exclusive, if you have ever been sick of a Cab Driver, then keep reading, if you hate hate crime keep reading


Do any of these councils in England and Wales read the law when they ask cab drivers to get a soiling fee of between £50 in some boroughs like Cardiff, Swansea, Carmarthenshire, or a wapping £125 to be introduced in Bridgend Mid Glamorgan, soon.


We ask the public who really knows about the real cab laws, when you travel in a taxi in South Wales or in England,  when you have a bit of a turn




So today we are going to take you through the basics in the event you are out for the night and find yourself in a civil dispute with your cabbie or passenger

You will find 2 sections with the latter getting to the heart of today’s news

Making off Without Payment, Obtaining Services Dishonestly and Civil Disputes
Cab Drivers who provide the service of transporting people around Wales and England area are always at risk of encountering awkward or dishonest people who will try to evade their duty to pay for the service by any means possible.

This information provided here today for the public to recognise, is intended to offer guidance as to whether an incident will be investigated as a criminal offence by the Police or whether the matter has to be dealt with by way of civil law by a solicitor. As in all cases the facts must be assessed individually by the Police, at the time of the incident to decide the correct course of action.


It should be noted that for the police to consider prosecution there has to be an element of dishonesty involved in the actions taken by the passenger(s).
Dishonesty has to pass two tests – Firstly, whether a person’s behaviour would be regarded as dishonest by the ordinary standards of reasonable and honest people. Secondly, if the person was dishonest by those standards then whether they were aware that what they were doing was dishonest.
Drunkenness is not a defence to dishonesty.

The following basic examples illustrate the possible criminal offences:-
1. A passenger who leaves the vehicle and makes off without paying the fare commits an offence under Section 3 of the Theft Act 1978 – Making off without payment
In simple terms a person who uses the taxi knowing that payment is required or DISHONESTLY makes off without payment, intending that payment shall not be made, commits the offence. The fact that the passenger has run off would satisfy the dishonesty aspect.
The service provided must be lawful therefore an offence cannot be committed if a private hire vehicle or hackney carriage operates outside their respective regulations.
2. A passenger who enters the vehicle and has no money in his possession but fails to inform the cab driver until the journey is complete commits an offence under Section 11 Fraud Act 2006 – Obtaining services dishonestly
It is an offence for any person, by any dishonest act, to obtain services for which payment is required, with intent to avoid payment.
A person is guilty of an offence under this section if he obtains services for himself or another providing;
The person must know that the services are made available on the basis that payment has been, is being, or will be made. It can be committed only where the dishonest act was done with the intent not to pay for the services as expected.
The fact the passenger knowingly uses the service without having the means to pay would satisfy the dishonesty requirement. It can be a defence if a person makes an honest mistake as to certain facts causing him/her to take a course of action which, on the surface, appears to be an offence, for example, the person thought they had the money to pay for the cab but had lost his wallet.
3. A Passenger who refuses to pay the fare at the end of the journey commits an offence under Section 11 Fraud Act 2006 – Obtaining services dishonestly
Provided there is evidence that the passenger entered the cab knowing a fee would be required for the provision of the service with the intent of not paying and it can be proved he acted in a dishonest manner then an offence contrary to section 11 of the Fraud Act 2006 would be committed.
If the passenger states that he was unhappy with the service and attempts to negotiate part payment and provides his details the matter would become a civil debt and would not be dealt with by police.


Civil Disputes
The boundary between the civil and criminal law will always be the subject to a degree of interpretation but the following are examples of civil matters that cannot be dealt with by the police:-
 Passenger disputes the fare but makes an offer of payment.
Passenger soils the vehicle agrees to paying the fare but refuses to pay the soiling charge.
 Passenger is dissatisfied with the service and refuses to pay the fare but provides their name and address and then leaves the scene.
 Passenger has disputed the fare but makes an offer of payment which is refused by the cab driver, but provides their name and address and then leaves the scene.
Where there is a dispute and the driver locks a passenger in the vehicle until payment is made or locks the vehicle and drives to a police station, the driver could leave themselves open to criminal proceedings for false imprisonment and/or counter action under civil law.

Taxi drivers have a duty of care to their customers and should not abandon them in potentially dangerous circumstances, even though it may become apparent during the journey that the passenger may not have the full fare. This is particularly relevant when the weather is bad or the passenger is vulnerable, whether through drink or other circumstances.


Below is a screen shot with south Wales Police for all the public to see for avoidance of doubt. Mr Nelson said he will be forwarding the content of the news for the ombudsman’s further assessment on the Bridgend Taxi case




Senior Partner conducting the taxi trade assessment on the soiling charge currently intended for Bridgend Council Cabinet to act on and so implement, is concerned that not only are Bridgend Council misleading the Cabbie as to their rights, but also many other boroughs across the country are doing the same. Cabbies are given the impression that the soil charge forms part of the table of fares, when in it’s current format, it most certainly does not. A serious concern says The Taxi Watch Dog – Senior Partner of the BIT organisation

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Also coming up Bridgend station taxi saga hots up as the Railway children get active after a warning was issued on BIT News in a recent blog,

Today we have more news, folks, as we unravel a cabbies life at the Bridgend Railway station rank which includes hate crimes


Following the release of the last blog the situation has heated up as transport Police receive complaints from station Cabbies. The officer dealing with the case known to many as Ian, had made contact with a couple of station cabbies following a number of incidents, as station cab drivers continue to complain of illegal activities at the station by rougue cab drivers without a permit, Ian responsible for a number of station locations including Swansea, said Ill be back


some cabbie are still not displaying a valid permit we can confirm

One Cabbie stopped another transport Police officer to make him aware of the same. We are advised Transport Police are most definitely on the look out


In a rather dramatic moment The Taxi Watch Dog team received a rather revealing email from one of the station cabbies, this week, who shall remain nameless at this time, complaining he is being regularly insulted, and bullied in effect over time at work on the station rank directly outside the station, the 4 spot rank.


We understand BIT Senior Partner contacted the bully by email to make the individual aware that they were breaking the law, and will face charges if they continue harassing the local cabbie

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The same individual we cannot name at this time, was also found to be acting in a manner that was considered misuse of the NCP permit, as well as plying for hire illegally at the station without a valid permit, with a matching vehicle registration. Further evidence of the same was sent to the BIT organisation


It should be noted that one station cabbie disputed the NCP permit display terms and conditions by saying bleeep the terms and conditions, I thought we were all mates to help each other out. The Dragon Taxi Drivers’s identity has not been revealed in his own interests, said BIT Senior Partner that spoke to the driver at Bridgend station that held the system in contempt allegedly






More than 60 Car rage offences-Scared Taxi licensing head-Bottle Job-refuses Bridgend Cabs vital proof-Bully sufficient for ombudsman final evidence

For the first time ever we catch taxi licensing head Yvonne Witchell committing Car Rage, where Car Rage is rife, folks, in Bridgend Mid Glamorgan Wales, in jolly old Great Britain This is a world exclusive ladies and gentleman, for readers as far as Australia and Indonesia, and around the globe, coming to you from right back here, from the infamous blacklisted county

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Will lane shared regulatory services operations manager comes out in the open, on the record ladies and gentleman, and sends BIT Senior Partner an email regarding the most recent case advised the local ombudsman without the knowledge of Yvonne Witchell


Whilst under cover and reporting to the ombudsman service, this is how it goes down as we observe the suspect that drives by, as we follow the story


Mr Will Lane allegedly seen here, sticking his finger up at the BIT organisation, after a meeting was requested in writing in order to represent a local taxi driver, with his most urgent taxi issues, with licensing header Yvonne Witchell – –


Well BIT NEWS is glad to bring this exclusive showing of a Manager on the record


that makes you think when you think about it…..


Will lane shared regulatory services operations comes on the record to the TAXI WATCH DOG TEAMS surprise, by sending an email to the BIT organisation which is extraordinary in itself, if one reads, the previous news going back ways, about bully in the shared regulatory service play ground,
instead of Yvonne Witchell making email contact, as you would expect, instead, it was Mr fancy pants himself Will Lane is he fit
BIT Partner forwarded an evidentual email to the ombudsman service days ago, which was sent to Yvonne Witchell, asking her if she would be scared to turn up for the meeting which would be recorded. No answer to that folks
So if we read on ladies and gentleman, Yvonne Witchell must of sent the learned operations manager a message
Fw: Renewal fee for HC 555 – Otto Car Ltd7
  • Lane, William <>
    30 Oct at 16:11

    Dear Mr Nelson

    I refer to your email below.

    Otto Car Ltd has instructed the Licensing Section to contact you directly regarding payment of the renewal fee for HC 555 and a testing time.  I am advised a Licensing Support Officer has spoken to you about this and you have responded that you would not pay the fee over the phone, and would only pay the fee in cash to Yvonne Witchell.  Yvonne Witchell will not meet with you in relation to this matter.

    I am writing to advise you therefore that unless you pay the licence fee over the phone, or to one of the Licensing Support Officers in person at the Civic Offices, we will treat this as a refusal to pay the renewal fee and contact Otto Car Ltd for further instructions.

    Please contact 01656 643109 to make arrangements to pay the fee by one of the above methods.

    I have also sent a hard copy of this letter to your home address.


    Will Lane | Operational Manager Neighbourhood Services Shared Regulatory Services / Gwasanaethau Rheoliadol a Rennir Bridgend, Cardiff and the Vale of Glamorgan Pen-y-bont ar Ogwr, Caerdydd ar Bro Morgannwg  e-mail / e-bost:


    We understand that the email was forwarded by our client, to the vehicle owners so they can pay the council directly without the involvement of our client at this stage, said Senior BIT Partner on the taxi case for the trade, regarding that BIT


    One drive reading the email, made this comment in her car rage taxi 352








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  • Mr MoneyPenny <>
    30 Oct at 17:17
    Dear Mr Lane
    Thank you for coming on the record regarding 555.
    For avoidance of doubt it is already public knowledge that you have been deemed a bully, and that you should not contact Mr Nelson.
    However as you have confirmed the hackney carriage number in your email, we will give you a free pass this time, as it is news worthy, and I believe in the public interest to read your communications.
    The vehicle is registered to OTTO Car as you are aware, what you are not aware my learned friend it makes absolutely no difference to OTTO Car if the vehicle licence expires.
    I do however question shared regulatory services data protection compliance given the content of your email given the vehicle is owned by OTTO Car.  If I didn’t know better I would think you are having a winge and Yvonne Witchell is not qualified as head to deal with taxi matter as she did in the past, including talking to me on serious matters taxi licensing. But when the learned officer has to get you invloved we know you haven’t got the time to check things etc. So once again thank you for showing the same as operations manager
    As for the letter you are sending, please ensure you let Christina Hill know and Yvonne Wirchell and Dave holland and maybe cllr Patel too not forgetting Darren Mepham.
    In fact can you now come on the record and provide a written undertaking that you will also provide the chief executive a copy of your letter come email now firmly on the record for all to see.
    I await your written undertaking
    Yours Sincerely
    Senior Partner
    BIT organisation
    For and on behalf of the BIT organisation – Taxi Watch Dog Wales and our client – D Nelson

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1. Delay in issuing Hackney Carriage cetificate
2, Delay in processing proposals
3. Delay in dealing with complaints.
4 Delay in processing freedom of information requests
5. Delay in processing vehicle age policy
6. Delay in providing taxi byelaws in full to all taxi drivers not just proprietors
7, Delay in updating the taxi course
8. Delay in amending taxi badge application forms
9. Delay in providing enforcement rules
10. Delay in proving information to what qualifications shared regulatory services have in the field of taxi licensing and enforcement
11. Discrimination towards the taxi trade, and BIT Senior Partner and Mr Nelson
12. Maladministration in office
13. Complaint of a bullish and unethical practices by licensing officers
14. Complaint council have no proper taxi fare setting policy valid in 2018
15. Complaint BCBC and shared regulatory service cause unnecessary hardship to the taxi trade
16. Complaint, complaints are not responded with letters and individual complaints are ignored, and therefore do not support proper case management for resolution.
17. Complaint it is faster to write to the ombudsman than get caught up in shared regulatory services and BCBC Cabinet ways of losing correspondence consistently and replying when they feel like, if at all, Cabinet included
18. Complaint that BCBC and shared regulatory service lie to the public
19. Complaint BCBC and shared regulatory services block public complaints
20. Complaint BCBC and shared regulatory service breach their communications charter
21. Complaint that Complaints block FOI requests
22. Complaint complaints block email complaints and do not acknowledge them
23. Complaint of racist practices as the equality is not maintained by BCBC and shared regulatory service
24. Complaint Hackney Carriage Drivers have been forced to buy new cars as BCBC do not offer the public equality, and favor the private hire trade and therefore force hackney carriage to buy new and not 2nd hand, with costs to be considered as part of the claim.
25.BCBC have never calculated taxi insurance for the taxi trade in their fare setting calculations and have failed to monitor those rising costs.
26. Vexatious policies designed to victimize those that submit taxi fare proposals
27. Complaint of Bullying by heads of departments
28. Complaint of Chief executive failing to act on matters
29. Night Taxi fare setting formula not taken into account by Cabinet in the recent fare proposal choosing by them
30. Department heads forcing staff to act without equality and thus discriminating against individuals
31. Unethical practices causing unnecessary hardship to the taxi trade
32. Complaint operations manipulate the taxi trade in consultation matters
33.Recent trade consultation lacked proper democracy or even business sence as proposal information was not made available to the trade
34.Yvonne Witchell is vexatious and is Will Lane
35. BCBC attempted to cheat the taxi trade of democracy often, and do things behind the trades back
36. Failed to implement a much need MOT policy like other areas such as Cardiff for example
37.Complaint Cabinet have no proper training in taxi matters today in 2018, and ignore best guidance for licensing, and as a result affect the taxi trade always with BCBC ignorance going all the way to the top including Cabinet and below, including licensing and shared regulatory services
38, Complaint Yvonne Witchell is blind as a bat and in denial mode when the obvious is staring her in the face
39. Complaint BIT organisation singled out in the interest of containment from day one the BIT investigation started.
40. Complaint of gross negligence in office, and that the council have no regard for the taxi trade, and ineffect do not care how they are treated
41, Daniel Cook policy officer fails to make a recognised trade calculation divided by 18,000 miles and fails to recognise the average cost of the Bridgend fleet which is not up to £17,000
42, False accounting in reporting to the public on taxi fares and costs
43. Failing to be consistent in reporting to Cabinet with time delays unacceptable and costly to the taxi trade
44. A Disregard for rising costs, and time frames needed by the trade for economic change
45. Long delays costing the trade thousands of pounds each financial year now 7 years
46. Council do not have a policy to speed economic matters and policies vital tpo the taxi trade, unless it suits Yvonne Witchell and shared regulatory services or Cabinet
47. Will Lane and Yvonne Witchell forever complain they have not got the resources in order to brush the public off
48, licensing fail to deal with simple matters as a result of being in maladministration mode or because of a vexatious policy adopted by all at taxi licensing including Yvonne Witchell and staff, including shared regulatory staff or officers dealing with Bridgend Taxi matters, including complaints.
49. Failure to recognise legitimate trade organisations that are not taxi associations
50. Failure to deal with hackney carriage plate replacement issue simply
51, Failure to consult with the taxi trade on the £1 card fee
52. Deliberately tampering with proposal information supplied by Mr Nelson and omitting the proposal documentation on two occasions
53. Failure to provide the taxi rules on the BCBC website and lying to the public that it is there
54. taxi licensing staff have poor training
55.Attempting to exclude the taxi trade from consultation
56. Back dating an email to fool the public – date – 16/07/18
57, Failure to advise the progress of the age policy consultation process
58. Failure to provide or allow Mr Renwick’s proper and full disclosure, during a trade consultation on fares
59. Failure to provide proper notice of the hackney Carriage byelaws to would be proprietors at the point of sale/application process to plate their vehicle
Thats just a brief list covering most of the top complaints submitted by BIT organisation – Taxi Watch Dog service
A humungus undertaking said Senior BIT Partner.
Its all in the hands of the ombudsman service now. I have a dream that one day all taxis will be treated equal and not judged by the colour of their door skin or what shift they work
Yvonne Witchell Stick seen here , on the run, as she refuses to be available for comment
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Senior Partner said following Will Lane coming on the record again – The evidence against the council and Will Lane shared regulatory services counsel in this case, so to speak, is overwhelming for even him now, as we are well up on points
We will have to see what the ombudsman service makes of it all, especially as Yvonne Witchell has done a bottle job, and bottled it by not meeting with the BIT organisation to sort out her trash


Get the latest news on facebook as the BIT organisation advises Cabbies to protect themselves on the record and more





Bridgend Taxi fares go to Public Consultation-economic starvation 7 years-Ombudsman Investigates equality-Cab trade case-unfair-shocking evidence- sufficient for assessment

We ask the public do you believe in miracles, Bridgend Drive gives thumbs up to the BIT organisation tonight, after witnessing a true miracle in this part of Wales


Taxi Watch Dog Wales team deliver Bridgend Taxi Trade like Moses, and awaits the parting of the sea, as Bridgend taxis fares finally go to public consultation, after being delayed by licensing head for years deliberately, an obstruction now out in the open and being assessed




Now over 7 years since the last fare increase, the day is near when Bridgend taxi drivers should finally see justice on the horizon, after an absolute nightmare of a delay, by all guilty at Bridgend Council, now part of a full blown investigation by the ombudsman service, as we reveal to the public the shocking facts today, in this continuing saga that is BCBC


With 4 proposals on the table Bridgend Cabinet did not stick to a trade formula, but instead played with the taxi trade without any real idea what they were doing, said Senior Partner during an interview tonight


The public can see below a number of factors, such as Bridgend night and weekend night Cabbies have been waiting for an increase, but have not been given equal pay in effect




Taxi Driver massive  have been shot in the economic taxi fare butt, because BCBC Cabinet and operations namely shared regulatory service, have no modern idea about the taxi trade, and have taken to choosing an impractical solution after pretending they all know best, and are well trained, said Senior Partner heading the massive investigation for the Bridgend massive


So they discard the department of transport best guidance which tells them how to do in the guidance, in relation to taxi fares, and how they should be set day and night, or during the peak times, including weekend nights, with a formula

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Bridgend Council consultations –  states public notice of hackney carriage fairs, but we are not in a fair ground, but maybe BCBC are, commented a member of the TAXI WATCH DOG TEAM after a long investigation to show how poor the council are to the Bridgend Taxi Trade, here in Mid Glamorgan, Wales, as if it’s a fun fair at the office


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Re: Complaint made to the Ombudsman – Ref: 2018039032
  • Beth Owen <>
    31 Oct at 17:04

    Dear Mr Nelson

    Thank you for your emails, I have updated our records accordingly.  Your complaint has been passed to Ms Karen Edwards, an investigation officer, for further assessment, I must note that at this current stage we have all relevant information that we require to carry out an assessment.  We will be in contact in due course.

    Yours sincerely

    Beth Owen

    Casework Officer / Swyddog Gwaith Achos

    Complaints Advice Team / Tîm Cyngor ar Gwynion

    Tel/ Ffon: 01656 641150

    Public Services Ombudsman for Wales/Ombwdsmon Gwasanaethau Cyhoeddus Cymru
    1 Ffordd yr Hen Gae
    Bridgend/Pen-y-Bont ar Ogwr
    CF35 5LJ

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