Bridgend Taxis stage HIT and RUN strike – Public to face awkward disruption like an Uber surge – Ombudsman takes note

BRIDGEND TAXIS in Mid Glamorgan Wales stage a hit and run STRIKE after council leader and shared regulatory services as well as taxi licensing and taxi licensing enforcement show a total disregard for their well being including local labour Councillor Patel for wellbeing and the chief executive Darren Mepham
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Councillor Dhanisha Patel

Title: Cabinet Member for Wellbeing and Future Generations

Party: Labour

Political grouping: Labour

Ward: Ogmore Vale

Town and Community Council: Ogmore Valley Community Council

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BIT organisation issues demands to BCBC and Taxi enforcement, and further issues strike guidelines for local cabbies being oppressed by the Bridgend county borough council regime
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BIT organisation coordinating the strike issue firm guidlines to the taxi trade so they may make a legal hit and run protest
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We are now into our first strike action weekend, as a result of the lack of respect by elected members in Bridgend Cabinet and the poor administration that is BCBC and taxi licensing. Now exposed to be in mal administration with acts of deception and fraud
Hackney Carriage drivers of the borough now take direct action ON THE STREETS as the council have been caught out with unfair practices causing many taxi drivers unnecessary hardship. The time has come to take action until the matters are resolved says Senior Partner heading and coordinating the strike action
We expect members of the public to be effected for a long time as BCBC have a history of disrespecting the taxi driver.
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Some drivers will target the early hours of the morning at weekends when the public will be most affected. Some will target the public when there are few taxis available. The public taking short trips will potentially be most targeted as they will probably be more inclined to walk home says a member of the BIT organisation when laying out the strike strategy for the local taxi drivers joining the hit and run campaign
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BIT Partners have set up a Strike Cabinet to coordinate the strike strategy so it is most effective. The BIT organisation confirm the strike action will target main hubs including the station a bit like an Uber surge
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Strike action is a hit and run campaign to show the council that taxi drivers are tired of their inept practices and slow processes proven to be part of their deception towards the taxi trade. After witnessing Cardiff and the vale of glamorgan council and how swift they are in dealing with business matters as they realise taxis are a business and cannot afford to wait years.
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BIT Partners say it is time for BCBC to get their fingers out as they are now affecting the public as TAXIS have no choice as BCBC don’t care one BIT
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Taxi drivers that are on strike at any given time will have their for hire signs turned off to be in compliance with regulations.
BIT Partner’s request that all taxi drivers participating in this ongoing strike action comply with the law to prevent licensing taking legal action. If your light is off then you will be in compliance.
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Simply tell the individuals you are on strike because the council will not play fair and expect you to work for below minimum wage and this is the only way of telling them about it
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The BIT organisation stresses taxi drivers should not have their for HIRE sign on if they are NOT on strike. The public will know if the Driver is on strike as he will say so and his or her for HIRE sign will be turned off.
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For members of the public that wish to complain that taxis are hard to come by please contact council offices to express you dissatisfaction with the way taxi drivers are being treated
Contact details are listed below:
Licensing Section
Bridgend County Borough Council, Civic Offices
Email: licensing@bridgend.gov.uk
Telephone: 01656 643643
Address: Civic Offices, Angel Street, Bridgend, CF31 4WB
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The strike will be called off once the following demands are met
1. Public consultation for taxi fare increase forthwith
2. Age Policy report to be written up forthwith by Daniel Cook Policy officer, so taxi drivers no longer have to buy NEW cars and Cabinet can give the go ahead for the policy to be put into action so drivers waiting to change their taxis can do so
3. A charter written up confirming that like Cardiff and the Vale of Glamorgan and other boroughs consultations will be swift so the taxi trade no longer has to run at a loss for periods far too long or years as it is in the current climate
4. Bridgend Taxi Tariff to be reprinted showing the £1 charge for credit Card Charges and sent out to all concerned
5. A review into having more taxi ranks in town for taxis
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The public should note a copy of this communication has just been sent to Bridgend Taxi Licensing and Bridgend Complaints
Strike Weekend is here – It will last for years we ask taxi enforcement and Daniel Cook and Cabinet?
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Yahoo/Sent
  • Mr MoneyPenny <mrmoney.penny@ymail.com>
    To:Complaints
    Cc:Licensing
    10 Aug at 09:02

    Good morning

    BRIDGEND TAXI STRIKE NOW ON GOING

    We are now into our first strike action weekend, as a result of the lack of respect by elected members in Bridgend Cabinet and the poor administration that is BCBC and taxi licensing.

    Hackney Carriage drivers of the borough now take direct action as the council have been caught out with unfair practices causing many taxi drivers unnecessary hardship. The time has come to take action until the matters are resolved says Senior Partner heading and coordinating the strike action

    We expect members of the public to be effected for a long time as BCBC have a history of disrespecting the taxi driver.

    Some drivers will target the early hours of the morning at weekends when the public will be most affected.

    Strike action is a hit and run campaign to show the council that taxi drivers are tired of their inept practices and slow processes proven to be part of their deception towards the taxi trade.

    Taxi drivers that are on strike at any given time will have their for hire signs turned off to be in compliance with regulations.
    BIT Partner’s request that all taxi drivers participating in this ongoing strike action comply with the law to prevent licensing taking legal action. If your light is off then you will be in compliance

    The BIT organisation stresses taxi drivers should not have their for HIRE sign on if they are NOT on strike. The public will know if the Driver is on strike as he will say so and his or her for HIRE sign will be turned off.

    For members of the public that wish to complain that taxis are hard to come by please contact council offices to express you dissatisfaction with the way taxi drivers are being treated
    Contact details are listed below:
    Licensing Section
    Bridgend County Borough Council, Civic Offices
    Email: licensing@bridgend.gov.uk
    Telephone: 01656 643643
    Address: Civic Offices, Angel Street, Bridgend, CF31 4WB

    The strike will be called off once the following demands are met

    1. Public consultation for taxi fare increase forthwith
    2. Age Policy report to be written up forthwith by Daniel Cook Policy officer, so taxi drivers no longer have to buy NEW cars and Cabinet can give the go ahead for the policy to be put into action so drivers waiting to change their taxis can do so
    3. A charter written up confirming that like Cardiff and the Vale of Glamorgan and other boroughs consultations will be swift so the taxi trade no longer has to run at a loss for periods far too long or years as it is in the current climate
    4. Bridgend Taxi Tariff to be reprinted showing the £1 charge for credit Card Charges and sent out to all concerned
    5. A review into having more taxi ranks in town for taxis

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    BIT partners have said – inlight of the failings of Councillors and Labour controlled council, put in a brief complaint to the local ombudsman in the hope they can spare the public a long strike, which could see many weekenders out on the town at night stranded in the early hours. BIT Partners have suggested that the Police be called in all the army to assist if there are too many taxis operating the hit and run campaign in order to assist the vulnerable or the needy
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    Negligence and mal practice in decision making based on your own wording – A complaint for the ombudsman and a complaint for you BCBC to read
    Yahoo/Sent
    • Mr MoneyPenny <mrmoney.penny@ymail.com>
      To:Complaints
      Cc:Ask
      9 Aug at 08:28
      To whom it may concern
      This is an official complaint to the ombudsman service copied to Bridgend council for the record to show
      RE – MAL ADMINISTRATION & MANIPULATION INCLUDING FRAUD – proof found online – https://bitnews725.wordpress.com/
      It has been much time since our 4 page document remains unanswered. it is online and it has been more than 3 months since it was signed for as a recorded delivery by post. It is visible on Bridgend’s only taxi news if googled as a public record of mal administration and fraud.
      Please forward correspondance to the ombudsman confirming you have excluded 98% of the taxi trade in this bogus consultation process that you have writtren several times you intend to continue even though you have not done what is in the minutes and have blocked every attempt and refuse to answer why.
      The council in the past have chosen a tariff and put it out for consultation. Go check your records and provide the same forthwith so we can provide the ombudsman service with the same forthwith as time is money in business, because you have lied on the record, and contradicted your own wording. Fact
      The game is up, your time is up! We now complain to the ombudsman service of your fraud and lies even in minutes.
      Upon reading the council minutes it is apparent that logic has not been applied across the board like it is in other boroughs. In fact there is no logic in Bridgend borough based on their own wording and their actions. The Cabinet and licensing have effectively wasted a year and could have easily put one of the 3 proposals out for the public to consider as the leader stated and at the same time would have allowed the same privilege for the taxi trade. A common practice even for those boroughs with a taxi association.
      The council minutes state –  Cabinet considered the responses received to increase the current hackney carriage table of fares and that it would be minded to increase the contamination fee to £125.
      “The Leader stated that it was essential to consult on the proposals in order to have the view of the taxi trade and also the public who rely on using taxis”.
      Therefore in order to consult with the trade and the public effectively, Cabinet would need to follow their own wording as shown above. Therefore to achieve such an objective you would need to hold a public consultation and let the public, and the trade put their views across. Which has not been done.
      The idea that you can reject 3 proposals and then restrict the consultation over fares with the trade to just 4 people or 5 people makes absolutely no sense what so ever if you take the wording used by the leader and the current correspondence sent to the BIT organisation this year. 
       
      Then you have the incomplete analysis which in effect is not only misleading but not the whole picture given there has been a 23+% increase in the minimum wage and more –  The Head of Shared Regulatory Services informed Cabinet that the proposals received were from individual drivers and not from the taxi trade and that it was hoped to get a taxi forum together.  In response to a question from the Cabinet Member Wellbeing and Future Generations as to the cost of living and the number of licensed drivers, the Head of Shared Regulatory Services informed Cabinet that the cost of diesel had decreased and the number of licensed drivers had stayed the same.
       
      What is also apparent there has been no attempt ever by Bridgend Council to establish a taxi forum. This fact amounts to deception given the way the supposed consultation was handled overall by excluding 98% of the taxi trade and in doing so fooling the public that the process is integral. 
       
      As for the RESOLVED it as seen as a poor excuse under the circumstances given the practice by the council to date –    RESOLVED:           That Cabinet rejected the three proposals received to vary the current Bridgend County Borough hackney carriage table of fares and recommended the legality and practicalities of consulting on hackney carriage fees with the taxi trade and public be explored.
       
      Please acknowledge receipt of this email as even Christina Hill has had too much time to dodge the bullet and answer the BIG TAXI ISSUE 4 page document received and signed for as shown –

      Bit News – BCBC Cabinet member gets Cabinet Q & A

      Cllr Patel recieved hard copy document by recorded delivery some 3 weeks ago now, as seen.
      What’s your view.
      https://bitnews725.wordpress.com/

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      FOI REQUEST X04-473
      Yahoo/Inbox
      • foi <foi@bridgend.gov.uk>
        To:‘mrmoney.penny@ymail.com’
        10 Aug at 09:34

        Dear Sir/Madam

        FREEDOM OF INFORMATION REQUEST X04-473

        We acknowledge your request for information received on 2 August 2018.

        We are considering your request and you should receive a response within the statutory timescale of 20 working days, unless the information is exempt or we require additional time to consider whether disclosure is in the public interest in accordance with section 2 of the Freedom of Information Act.

        We will try to supply information in electronic format by email, but if this is not possible we will let you know. If you have any special requirements e.g. language, audio, large print, etc. then please let us know.

        The Act defines a number of exemptions which may prevent release of the information you have requested. Before we provide the information we will consider whether it is proper to release it and if any of the exemption categories do apply then the information will not be released. We will tell you if this is the case, and you will have a right of appeal.

        If the information you request contains reference to a third party then they may be consulted prior to a decision being taken on whether or not to release the information to you. We will tell you if this is the case.

        You may have to pay a fee for this information. We will consider this and let you know. If so you will have to pay the fee before we process and release the information.

        If you have any queries or concerns, then please contact me directly. You can find out more about the Act from the Information Commissioner at:

        Information Commissioner’s Office – Wales 2nd Floor Churchill House Churchill Way Cardiff

        CF10 2HH

        Telephone: 02920 678400 Fax: 02920 678399

        Email: wales@ico.org.uk

        Website: https://ico.org.uk/

        Yours sincerely

        Y Swyddfa Rhyddid Gwybodaeth Freedom of Information Office

        Cyfarwyddiaeth y Prif Weithredwr|  Chief Executive’s Directorate

        Cyngor Bwrdeistref Sirol Pen-Y-Bont ar Ogwr | Bridgend County Borough Council

        Ffon / Phone: (01656) 643473

        Ffacs / Fax: (01656) 657899

        E-bost / E-Mail foi@bridgend.gov.uk

        Gwefan / Website: www.bridgend.gov.uk

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        From: Mr MoneyPenny [mailto:mrmoney.penny@ymail.com]
        Sent: 02 August 2018 07:43
        To: complaints
        Subject: Freedom of information request edited – PHV

        To whom it may concern

        Please provide the number of Private hire vehicles that have been approved for licensing since the 10 of March 2008 that fall outside the 500 mile rule or new car rule. In other words those private vehicles that went to committee for approval with service history supporting the application process.

        Please indicate how many applications were approved each year up until 2018 or the present day. Please also include the vehicle make and model and the recorded milages at the time of each application and the age of the vehicle

        Yours sincerely

        Senior Partner

        BIT organisation


        E-bost yn cael ei logio, ei monitro a/neu ei chofnodi yn awtomatig am resymau cyfreithiol
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        hystyried fel safbwynt swyddogol Cyngor Bwrdeistref Sirol Pen-y-bont ar Ogwr. Mae’r cynnwys yn gyfrinachol ac wedi’i fwriadu ar gyfer y sawl y’i cyfeiriwyd ato yn unig. Os ydych wedi ei dderbyn mewn camgymeriad, rhowch wybod i weinyddwr y system ar (+44) 01656 642111.

        Mae’r e-bost hwn ac unrhyw atodiadau wedi cael eu sganio.
        Bridgend Taxi drivers stage strike action as thanks to chief executive for doing nothing
        Yahoo/Sent
        Darren Mepham has never acknowledged an email from the BIT organisation since 2017. A further example of how the taxi trade is disrespected and manipulated or just plain ignored
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        Fw: Please check with those concerned and acknowledge inbound email with expected reply times for the same – Many thanks2
        Yahoo/Sent
        • Mr MoneyPenny <mrmoney.penny@ymail.com>
          To:darren.mepham@bridgend.gov.uk
          11 Apr 2017 at 21:13
          Bridgend Borough licensing head is hanging !! 
          Copy document now to be served via MP, Chief executive, Councillor, AM and courier – To Save of Costs – as Licensing manager leaves driver/s and BIT partner hanging for several weeks now –
          Proposed Hackney Carriage Passenger Fare Levels Bridgend Borough
          Purpose of the Report by Mr D Nelson – BIT partner
          To seek the Committee’s approval of the formula for taxi fare setting, the revision of taxi fares for up to 4 passenger, and associated charges, within Bridgend Borough.
          Recommendations at least 3 years on date 11/04/17 for the record to show
          It is recommended that: 
          1. The Committee approves the proposed formula for taxi fare setting 
          2. The Committee approves the proposed increases in hackney carriage passenger fares and associated charges within the borough, as set out in this report. 
          3. The Licensing Manager undertakes the required statutory advertising of the proposed fares and charges.
          4. In the event of any objections to the proposed fares being received during the statutory objection period, which are not resolved, then the Licensing Manager reviews any objections received in conjunction with the Chair of Licensing Committee.
          Fare Setting Formula – Following the introduction of the Taxi tariff in 2011, it is now necessary to set up an annual review of taxi fares for economic survival now almost 6 years on since last amended/modified.
          The Licensing Manager must determine a formula that can be used to determine whether any fare increase is necessary in any given year as a result. 
          The formula devised seeks to demonstrate the true costs of providing taxis and the cost per mile figure necessary to sustain this valuable public service economically.
          I/We have concluded upon expert advice and comparisons that the most reliable method of obtaining up to date motoring costs is to use those published annually by the Automobile Association (AA). The advantages of using the AA figures are:
          The AA is a nationally recognised and accepted institution. The AA figures are well researched and reliable. The figures are more likely to be accepted by Officers and Committee members. The formula will also use Governmental figures for average earnings, again this is published on an annual basis in April. The calculation will be as follows: 1. Government’s April published annual average earnings figure1 
          2. Average of the AA pence per mile total for standing charges and running costs in respect of petrol cars £25,000 to £32,000 and for diesel cars £26,000 to £36,000 both based on an average of 30,000 miles per annum. 3. Additional taxi insurance premium, over and above the AA insurance figure, currently approx £1,300. 4. The cost of a Council taxi drivers badge and vehicle licence. 5. Dead mileage figure, it is thought that given the nature of Hackney Carriage work in an area like Bridgend borough, then this figure should be set at 40% of the total annual mileage, in this case 18,000. 40% is also the figure that is generally considered reasonable by HMRC.
          1+2+3+4 5 Earnings 
          The economic cost of running a hackney carriage includes the drivers’ earnings and this factor must be taken into account when setting the fare tariff. There is no reliable information on the earnings of taxi drivers and it is therefore proposed that the government’s annual average earnings figure should be used.
          Vehicle Costs: The AA publishes annually estimated vehicle standing charges and running costs based upon the fuel type and average mileage of a vehicle. This is a comprehensive index and consists of costs for road tax, insurance, depreciation, subscriptions, fuel, oil, tyres, servicing, repairs and replacements for a variety of vehicle types and distances travelled. 
          The formula above takes the average of the total of standing charges and running costs in pence per mile for petrol cars £25,000 – £32,000 pounds when new and for diesel cars £26,000 to £36,000. This would be 43.802 and 39.423 giving an average of 41.61 pence per mile. The average figure is taken in order to reflect the mixed nature of the Bridgend Borough taxi fleet.
          As taxi insurance is more expensive than ordinary private motoring insurance, it is proposed that the extra cost above the AA figures be added. The actual cost will be calculated by taking the AA average for insurance for the above category vehicles as the base figure. Three quotations will then be obtained by council officers from local brokers for fully comprehensive insurance for both vehicle types in respect of a 3 year old vehicle with employed driver cover with one years no claims bonus for drivers average age 30 years with 5 years experience and no adverse accident claims. These quotations will then be averaged. The extra cost between the AA average figures and the averaged broker figures will be the addition taxi insurance premium. 1 http://www.ons.gov.uk/…/earningsandworkinghou…/bulletins/ann ualsurveyofhoursandearnings/2015provisionalresults 2 AA Motoring Costs petrol cars version 2 July 2014 3 AA Motoring Costs diesel cars 2014 The AA document includes a subscription fee, this is the cost of annual AA membership, this will be left in as it is assumed all drivers will have some form of breakdown cover. The costs of Council drivers and vehicle licences will also be added into the calculation. The calculation Based upon the above criteria, the calculation would be as follows: 27,456 + 12480 + 1300 + 458 = £2.31 per mile. 18000
          Legal Process for Fares setting The legal background is that Section 65 of the Local Government (Miscellaneous Provisions) Act 1976 enables a district council to set the fares charged within its area by hackney carriage (taxi) drivers for various distances over which paying passengers are conveyed, as well associated charges, as explained below. In accordance with those legal provisions, proposed taxi fare increases must be advertised in the local press – and made available in the Council Offices – for a period of 14 days to allow for any objections to be made. If no objections are received, or any that are made are subsequently withdrawn, the proposed new fares become effective from the date specified in the notice. If any objections are received which are not withdrawn, the new fares will not automatically take effect. In that case, to allow time for consideration of the objections, a new operative date for the fares must be set, which shall be no later than two months after the date of the close of the statutory objection period stated in the public notice. During this period objections would be considered and, if appropriate, the proposed fare tariff modified accordingly.
          Subject to the Committee’s approval, it is proposed to commence the statutory objection period, with the advertisement of the public notice, on the 21st May 2017, and ending 6th June 2017. Therefore, in accordance with the above, it is proposed that if no objections were received, the new fares would come into effect on the 7th of June 2017.
          Current comparative taxi fare levels for all taxi licensing authorities in the country are published each month in a national trade magazine. Following the last increase in taxi fares in the Borough in August 2011, the Council’s fare levels are now (from figures published in April 2017) placed 320th out of 365 authorities. Given short distances experienced and a small town with rural gap areas with a large amount of dead mileage associated as a result, it would be expected that our fares should generally be more expensive than urban areas which have less dead mileage. It is envisaged that Bridgend Borough should generally be in the top 50, for this reason.
          In order to progress matters, I/we have prepared this draft proposed taxi passenger fare levels, as set out for up to 4 passengers which also take into account dead hours between 3 and 6 am (Tariff 3) which include the problem weekend hours of the same time when police are or are not on location, which includes when drunks are visible and expressive. A tariff tried and tested in Carmarthenshire 118th. To be seen as an add on to the current fare tariffs for 4 passengers.
          Tariff 1
          6am to 10pm …………………………£2.20 and 20 pence per 10th of a mile thereafter
          Tariff 2 
          10pm to 3am………………………….£2.40 and 25 pence per 10th of a mile thereafter
          Tariff 3
          3am to 6am……………………………£2.40 and 30 pence per 10th of a mile thereafter
          If approved by the Committee, such increases would move the Council’s fares up to a position of 118th in the national list.
          Environmental Implications: Any additional taxi journeys in the borough will have a moderately positive effect on the environment because of the potential for fewer single car journeys, arising from the increased use of taxis, as a form of public transport.
        Bridgend Cabinet records events as do you
        Yahoo/Sent
        • Mr MoneyPenny <mrmoney.penny@ymail.com>
          To:darren.mepham@bridgend.gov.uk
          16 Apr at 03:21
          Without Prejudice
          Congratulations for making editorial in the interests of the public
          To learn more please contact Karen Williams PA
          You may wish to learn more in her current absence in which case feel free to click on the news link provided below
          Many thanks
          09 May 16:19 – for the public record to show
          Yahoo/Sent
          • Mr MoneyPenny <mrmoney.penny@ymail.com>
            To:darren.mepham@bridgend.gov.uk
            6 Jul at 10:29
            Dear SIr
            I am to understand that the ombudsman’s office has been in contact with you regarding a complaint from the BIT organisation. A matter that will be referred back to the ombudsman in due course.
            However at this time we have a more pressing matter and therefore must come on the record in the public interests especially as you are the chief executive who thus far has ignored every communication sent you from the BIT organisation since 2017
            On the 09th May Will Lane came on the record for councillor Patel. We thank them both for coming on the record as it was very news worthy for the public and the ombudsman service
            An extract from the email:

            I note that you have recently raised separate issues in your email of the 4th May from (Mr MoneyPenny account) which will be responded to separately.

            I look forward to your co-operation with the above.

            Kind regards,

            Will Lane | Operational Manager Neighbourhood Services

            Shared Regulatory Services / Gwasanaethau Rheoliadol a Rennir

            Bridgend, Cardiff and the Vale of Glamorgan

            Pen-y-bont ar Ogwr, Caerdydd ar Bro Morgannwg

            Mr Mepham as it is the 06/07/2018 now several weeks since the learned Will Lane came on the record, can we please have an explanation as to what is happening regarding the matter that Will Lane refers to.
            We also note our records show that a proposal document was handed in at civic offices addressed to the chief executive
            and signed for last year which was tampered later  with., Is it normal practice for documents sent you to be tampered with in what some call a fraudulent manner?
            We look forward to action from the Chief executive on this matter so we can understand that BIT
            Yours Sincerely
            For and on behalf of the Taxi Watch Dog in Wales – BIT organisation
            BIT organisation
            Tel: 0871 789 1234
          Mr MoneyPenny <mrmoney.penny@ymail.com>
          To:Christina Hill
          Cc:darren.mepham@bridgend.gov.uk
          20 Jul at 01:07
          Good morning
          The BIT organisation and the TAXI WATCH DOG team continue to work around the clock whilst Bridgend taxi licensing hold Borough Taxi drivers in contempt.
          As part of another mal administration complaint – Stage one complaint – Taxi enforcement not fit to enforce byelaws as harassing taxi drivers
          Once again we have uploaded the file in the public interests after being subjected to what we deem as harassment at this time firmly on the record.
          I note the BIT organisation has still not had written confirmation todate of all the complaints received nor have we seen sight of the freedom of informmation request to see the rule book enforcement officers rely on. We must therefore protest at the lack of compliance
          I trust the current complaint is clarified by the link supplied
          We also note that licensing have not complied with our request and therefore we must insist that enforcement cease and decease as a result of our continuing findings of gross incompetence as a result of what we call mal administration
          Yours Sincerely
          For and on behalf of the BIT organisation – TAXI WATCH DOG
          WALES TEAM
          BIT NEWS READERS CHART – PUBLIC KEEP READING
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Racist practices for the public like Klu Klux Klan way of thinking-A concerns and formal complaints policy by the council discovered by taxi driver of ethnic background

Taxi Watch dog talks to Bridgend councils legal department about the councils concerns and formal complaints policy – Bridgend County borough council in a special youtube exposure in the Bridgend publics interest not to be missed Get ready for a unique exposure by the BIT organisation looking into a radical way or radical thinking that can … Continue reading “Racist practices for the public like Klu Klux Klan way of thinking-A concerns and formal complaints policy by the council discovered by taxi driver of ethnic background”

Get ready for a unique exposure by the BIT organisation looking into a radical way or radical thinking that can be seen as a racist policy if it is you in Bridgend or a taxi driver in Mid Glamorgan Wales

Taxi Watch dog talks to Bridgend councils legal department about the councils concerns and formal complaints policy – Bridgend County borough council in a special youtube exposure in the Bridgend publics interest not to be missed

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In a phone call whereby the BIT Senior Partner accuses Bridgend county borough Council of being racists like the klu klux clan towards the public – Bridgend taxi trade always, and for years. A special exposure to get comfortable for and see what it is really like when you are under threat of a bully policy by shared regulatory services or Bridgend County borough council at all levels

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Taxi drivers if they complain or submit complaints to Bridgend county borough council  are always lied to, and played with, as long as BCBC and their legal department can. The BIT organisation uncovers their techniques for the public to witness and take special note of today. Do you think Bridgend council are diabolical? We prove the case for you as we uncover how they lie and more

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During a telephone call yesterday which is very very revealing for the public, Charlotte Brandford -complaints@bridgend.gov.uk- in Bridgend’s legal department at the council offices in Angel Street Bridgend, plays stupid like a bad liar over Bridgend county borough council website wording shown below, and more

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Dealing with your concern

  • We will formally acknowledge your concern within 5 working days and let you know how we intend to deal with it.
  • We will ask you to tell us how you would like us to communicate with you and establish whether you have any particular requirements – for example, if you have a disability.
  • We will deal with your concern in an open and honest way.
  • We will make sure that your dealings with us in the future do not suffer just because you have expressed a concern or made a complaint.

Normally, we will only be able to look at your concerns if you tell us about them within six months.  This is because it is better to look into your concerns while the issues are still fresh in everyones mind.

We may exceptionally be able to look at concerns which are brought to our attention later than this. However, you will have to give us strong reasons why you have not been able to bring it to our attention earlier and we will need to have sufficient information about the issue to allow us to consider it properly. (In any event, regardless of the circumstances, we will not consider any concerns about matters that took place more than three years ago.)

If you are expressing a concern on behalf of somebody else, we will need their agreement to you acting on their behalf

https://www.bridgend.gov.uk/my-council/customer-services/formal-complaints/

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We reveal and expose the true professionalism or lack of it by the legal department responsible for complaints from the Bridgend Public or taxi trade or you

The conversation shows what taxis and the public of Bridgend are up against if they ever have complaints about BCBC in this cross examination exposure for the public to witness and take special note of

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See how one can or will be treated with the games and lies they play to deflect from the truth or take no action with shared regulatory services involvement in Bridgend county borough council complaint process

https://uk.linkedin.com/in/christina-hill-229210a0

Christina Hill

3 months down the line the key complaint for Bridgend Taxi drivers still haven’t dealt with – THE BIG TAXI ISSUE Document covered in a previous blog this year relating to taxi fares and consultations, a grand total of 164 days for Bridgend Cabinet wasting time to avoid the obvious negligence

https://bitnews725.wordpress.com/2018/02/25/bridgend-taxi-licensing-ask-bit-to-contact-all-borough-taxi-drivers-but-offers-no-funding-what-is-your-view

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Deaf ears – stage one complaint
Yahoo/Sent
  • Mr MoneyPenny <mrmoney.penny@ymail.com>
    To:Complaints
    7 Aug at 10:40
    To whom it may concern
    As stated prior Christina Hill is not dealing with complaints and is allowing misrepresentation to what is written on the website – Concerns and formal complaints policy – Bridgend County Borough Council
    For avoidance of doubt I have had no absolute confirmation in writing that all my complaints are being dealt with at this time. I have requested  a complete breakdown of all the complaints received. Thus far i have only received one letter and one reply to one complaint. I have asked for a telephone call which at the time I stated was urgent. That too was ignored
    We have asked for a FOI request confirming what rule book taxi licensing are using for enforcement, that too has been ignored.
    Your Vale of Glamorgan complaints are not dealing with our complaints in the time frame they specify and are ignoring communications.
    I note Charlotte hung up during a conversation, that is unprofessional.
    Please acknowledge all complaints and FOI requests, this will minimize phone calls to your offices which will prevent you from being unprofessional when questioned. Please do not refer complaints to SRS if they cause you to hang up under questioning because they are breaching the council’s website wording as per the link in this email that refers to 5 Days
    Yours Sincerely
    For and on behalf of the BIT organisation
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    BIT NEWS would like to thank the public for dropping in and reading the obvious dirt about Bridgend county borough council.
    Feel free to drop complaints@bridgend.gov.uk an email telling them you have read Bridgend’s only Taxi news by TAXI WATCH DOG
    Below we expose how the public continue to read the facts in our chart exposure as the days and weeks go by, as we continue to expose the true facts about Bridgend county borough council never exposed like this in the history of this organisation called BCBC
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    liar (2)
    In another exposure on youtube BIT senior Partner calls Taxi licensing Bridgend – Email:  to find out what is going on with the taxi age policy that was to be changed so taxi drivers of the borough did not need to buy new cars just like other boroughs – After all how many people buy brand new cars
    Below an extract from google listing

    Council set to consult on taxi MOT changes – Oggy Bloggy Ogwr

    23 Oct 2017 – The test is nearly identical to the MOT test but includes taxi-specific tests … line with the Vale of Glamorgan, which shares regulatory services with Bridgend. … Officers believe the proposals will benefit taxi drivers, the licensing
    This process has been deliberately delayed beyond reason by BCBC and SRS with complaints ignored regarding the same only recently, covered in the News
    Which many taxi drivers describe as…
    tenor (56)
    We bring you that telephone call that shows the usual cook up for taxis in Bridgend, again showing why Bridgend Taxi licensing has been blacklisted by the TAXI WATCH DOG BIT organisation, with a further vote of no confidence, as reported in previous forensic blogs – click on the youtube icon or link below and listen in
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  • After ignoring a Wales Transport taxi question – Daniel Cook comes out the hat like a Rabbit, after getting a reminder he is ignoring a simple question about taxis in Wales. Note the dates and his stupendous replies. Proving shared regulatory services have a poor attitude towards the Bridgend Taxi Trade in general
  • From: Mr MoneyPenny <mrmoney.penny@ymail.com>
    Sent: 07 August 2018 14:15
    To: Cook, Daniel <Daniel.Cook2@cardiff.gov.uk>
    Subject: Waiting reply

    This email is part of a public record and so is the recording

    We note you have not replied to a previous email regarding the transport minister

    Copy can be found on bitnews725.wordpress.com

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  • RE: Waiting reply2
    Yahoo/Inbox
    • Cook, Daniel <Daniel.Cook2@cardiff.gov.uk>
      To:mrmoney.penny@ymail.com
      8 Aug at 10:54

      Dear Mr Nelson,

      As you have previously been advised on a number of occasions, all correspondence relating to Bridgend County Borough Council taxi licensing should be directed through licensing@bridgend.gov.uk and not to individual officers dealing with ongoing queries. However, this does not apply to you contacting your Elected Member direct or other representative if you wish.

      Furthermore, any queries relating to the reform of national hackney carriage and private hire legislation should be directed to the Welsh Government as this is not the remit of the Shared Regulatory Service or Bridgend CBC.

      Regards,

      Daniel Cook |  Licensing Policy Officer

      Shared Regulatory Services / Gwasanaethau Rheoliadol a Rennir

      Phone| Ffon: (029) 2087 1022

      Mobile | Symudol: 07966235291

      **********************************************************************

      The Council welcomes correspondence in Welsh, English or bilingually. We will ensure that we communicate with you in the language of your choice, as long as you let us know which you prefer. Corresponding in Welsh will not lead to delay.

      Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to Internet email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of the Council of the City and County of Cardiff shall be understood as neither given nor endorsed by it. All e-mail sent to or from this address will be processed by Cardiff County Councils Corporate E-mail system and may be subject to scrutiny by someone other than the addressee.

      **********************************************************************

      Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg, Saesneg neu’n ddwyieithog. Byddwn yn cyfathrebu â chi yn ôl eich dewis, dim ond i chi roi gwybod i ni pa un sydd well gennych. Ni fydd gohebu yn Gymraeg yn arwain at oedi.

      Mae’n bosibl bod gwybodaeth gyfrinachol yn y neges hon. Os na chyfeirir y neges atoch chi’n benodol (neu os nad ydych chi’n gyfrifol am drosglwyddo’r neges i’r person a enwir), yna ni chewch gopio na throsglwyddo’r neges. Mewn achos o’r fath, dylech ddinistrio’r neges a hysbysu’r anfonwr drwy e-bost ar unwaith. Rhowch wybod i’r anfonydd ar unwaith os nad ydych chi neu eich cyflogydd yn caniatau e-bost y Rhyngrwyd am negeseuon fel hon. Rhaid deall nad yw’r safbwyntiau, y casgliadau a’r wybodaeth arall yn y neges hon nad ydynt yn cyfeirio at fusnes swyddogol Cyngor Dinas a Sir Caerdydd yn cynrychioli barn y Cyngor Sir nad yn cael sel ei fendith. Caiff unrhyw negeseuon a anfonir at, neu o’r cyfeiriad e-bost hwn eu prosesu gan system E-bost Gorfforaethol Cyngor Sir Caerdydd a gallant gael eu harchwilio gan rywun heblaw’r person a enwir.

      **********************************************************************

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      Mr MoneyPenny <mrmoney.penny@ymail.com>
      To:Daniel.Cook2@cardiff.gov.uk
      8 Aug at 11:05

      Good morning

      What Will lane writes is rubbish for the record.
      Taxi licensing are unprofessional and therefore we have a remit which does not fall under their say so. You obviously are not keeping up with events.
      Our forensic news is detailed.
      Currently we are uploading a file after talking to taxi licensing about the age policy, only yesterday.
      Apparently yet to be confirmed by a Mr Cook.
      Something about writing up a report.
      I note the last time a Mr Cook was to write up a report he was slower than a snail.
      Details of this email address were passed to Bridgend taxi licensing for this Mr Cook to up date us on what is happening with the age policy as we get old waiting for very slow action.
      For avoidance of doubt the BIT organisation is not in school and therefore will not be bullied
      I would recommend you contact licensing or Wait for the conversation to be uploaded to Bitnews725.wordpress.com for Mr Cook’s listening pleasure.
      Yours sincerely
      For and on behalf of the BIT organisation and team 

      NoJunkEmail
      On Wed, 8 Aug 2018 at 11:32, Cook, Daniel
      <Daniel.Cook2@cardiff.gov.uk> wrote:

      Mr Nelson,

      As previously advised, all correspondence relating to Bridgend County Borough Council taxi licensing should be directed through licensing@bridgend.gov.uk and not to individual officers dealing with ongoing queries. However, this does not apply to you contacting your Elected Member direct or other representative if you wish.

      Regards,

      Daniel Cook |  Licensing Policy Officer

      Shared Regulatory Services / Gwasanaethau Rheoliadol a Rennir

      Phone| Ffon: (029) 2087 1022

      Mobile | Symudol: 07966235291

      GJqP

      200 (7)

      Mr MoneyPenny <mrmoney.penny@ymail.com>
      To:Daniel.Cook2@cardiff.gov.uk
      8 Aug at 11:39

      We are awaiting your reply as previously stated. When you put that wording into the taxi byelaws and the law of the land we will then seek advice on its legitimacy.

      Please do not spam this email adress with bully boy policies as the organisation left school a long time ago.
      As for your remarks on elected members since when is that part of your remit to give advice on such matters?
      I don’t need a reply as it is obvious what that answer would be.
      Shared regulatory services have many failures to date. Fact .
      I look forward to your sensible reply on the age policy as licensing advised yesterday.
      Please keep your communications professional in the future rather than replying with what we deem as rubbish under the circumstances.  As there was no need to repeat yourself as we are professionals with a remit and you are in public office
      Yours sincerely
      BIT organisation
      tumblr_mqo3v4Np6p1r9jqg5o4_250
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      Remember it was Daniel Cook that removed all the wording in the BIT proposal and Dave Holland reported false information to Cabinet.
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      Interestingly in the council minutes we find these words relating to the taxi fare proposals submitted by trade members –

      The Head of Shared Regulatory Services informed Cabinet that the proposals received were from individual drivers and not from the taxi trade and that it was hoped to get a taxi forum together.  In response to a question from the Cabinet Member Wellbeing and Future Generations as to the cost of living and the number of licensed drivers, the Head of Shared Regulatory Services informed Cabinet that the cost of diesel had decreased and the number of licensed drivers had stayed the same.

      Cabinet considered the responses received to increase the current hackney carriage table of fares and that it would be minded to increase the contamination fee to £125.  The Leader stated that it was essential to consult on the proposals in order to have the view of the taxi trade and also the public who rely on using taxis.

      Below is the original draft that should have been submitted to Cabinet in 2017. There was an amendment to the table of fares so it included mini bus fares. but nothing else should have been removed but it was.  A case of fraud and misrepresentation with false accounting when you click here for council minutes – https://democratic.bridgend.gov.uk/documents/s12394/170725%20Application%20to%20Vary%20Taxi%20Fares.pdf

      Courier on route to Angel Street offices for signature delivery to all Bridgend council !!!!

      18/04/17 – Final Draft

      Proposed Hackney Carriage Passenger Fare Levels Bridgend Borough

      Purpose of the Report by Mr D Nelson – BIT partner

      To seek the Committee’s approval of the formula for taxi fare setting (already used in Wales), the revision of taxi fares for up to 4 passenger, and associated charges, within Bridgend Borough.

      Recommendations at least 3 years on date 18/04/17 for the record to show

      It is recommended that:
      1. The Committee approves the proposed formula for taxi fare setting
      2. The Committee approves the proposed increases in hackney carriage passenger fares and associated charges within the borough, as set out in this report.
      3. The Licensing Manager undertakes the required statutory advertising of the proposed fares and charges.
      4. In the event of any objections to the proposed fares being received during the statutory objection period, which are not resolved, then the Licensing Manager reviews any objections received in conjunction with the Chair of Licensing Committee.

      Fare Setting Formula – Following the introduction of the Taxi tariff in 2011, it is now necessary to set up an annual review of taxi fares for economic survival now almost 6 years on since last amended/modified.

      The Licensing Manager must determine a formula that can be used to determine whether any fare increase is necessary in any given year as a result.
      The formula devised seeks to demonstrate the true costs of providing taxis and the cost per mile figure necessary to sustain this valuable public service economically.

      Factors to be taken into account:

      A. Council meeting 07/03/17 (email submitted) National table position for Bridgend taxi drivers – 319th in March table, with subsequent email to Yvonne Witchell in reply to hers later in March with absence of response now 4 weeks. Licensing were asked to come up with a formula after thanking them for coming on the record. The matter remains unresolved since my first contact Nov 26th 2016 and again with Daniel Cook policy officer. I note licensing manager restricted contact to; with her only, as recorded on the record by email for the record to show in late March, with further acknowledgement to my reply email with statements and questions now copied to MP and councillor recently, and thus fare formula for Bridgend remains unanswered still with continuing losses estimated in the trade and by myself as a result.

      B. Bridgend Borough is one of the most expensive boroughs in the country to provide a taxi for taxi driver use based on its new car policy which leaves proprietors with new car cost to replace a vehicle and as a result even higher weekly leasing costs for Bridgend taxi drivers including myself for last 3 years at the very least

      C. The massive decline of Bridgend Taxi drivers National position since Aug 2011 reflecting near bottom place and a drop ot at least 150 + places with another noted drop on the record since March 2017 as a point of fact

      D. Fuel fluctuation figures from 2014 available to licensing to explore

      I/We have concluded upon expert advice and comparisons in Wales also, that the most reliable method of obtaining up to date motoring costs is to use those published annually by the Automobile Association (AA). The advantages of using the AA figures are:

      The AA is a nationally recognised and accepted institution. The AA figures are well researched and reliable. The figures are more likely to be accepted by Officers and Committee members. The formula will also use Governmental figures for average earnings, again this is published on an annual basis in April. The calculation will be as follows: 1. Government’s April published annual average earnings figure1
      2. Average of the AA pence per mile total for standing charges and running costs in respect of petrol cars £25,000 to £32,000 and for diesel cars £26,000 to £36,000 both based on an average of 30,000 miles per annum. 3. Additional taxi insurance premium, over and above the AA insurance figure, currently approx £1,300. 4. The cost of a Council taxi drivers badge and vehicle licence. 5. Dead mileage figure, it is thought that given the nature of Hackney Carriage work in an area like Bridgend borough, then this figure should be set at 40% of the total annual mileage, in this case 18,000. 40% is also the figure that is generally considered reasonable by HMRC.

      1+2+3+4 5 Earnings
      The economic cost of running a hackney carriage includes the drivers’ earnings and this factor must be taken into account when setting the fare tariff. There is no reliable information on the earnings of taxi drivers and it is therefore proposed that the government’s annual average earnings figure should be used.

      Vehicle Costs: The AA publishes annually estimated vehicle standing charges and running costs based upon the fuel type and average mileage of a vehicle. This is a comprehensive index and consists of costs for road tax, insurance, depreciation, subscriptions, fuel, oil, tyres, servicing, repairs and replacements for a variety of vehicle types and distances travelled.
      The formula above takes the average of the total of standing charges and running costs in pence per mile for petrol cars £25,000 – £32,000 pounds when new and for diesel cars £26,000 to £36,000. This would be 43.802 and 39.423 giving an average of 41.61 pence per mile. The average figure is taken in order to reflect the mixed nature of the Bridgend Borough taxi fleet.

      As taxi insurance is more expensive than ordinary private motoring insurance, it is proposed that the extra cost above the AA figures be added. The actual cost will be calculated by taking the AA average for insurance for the above category vehicles as the base figure. Three quotations will then be obtained by council officers from local brokers for fully comprehensive insurance for both vehicle types in respect of a 3 year old vehicle with employed driver cover with one years no claims bonus for drivers average age 30 years with 5 years experience and no adverse accident claims. These quotations will then be averaged. The extra cost between the AA average figures and the averaged broker figures will be the addition taxi insurance premium.

      1. https://www.ons.gov.uk/…/supplementaryanalysisofaver…/latest
      2
      AA Motoring Costs petrol cars version 2 July 2014 3 AA Motoring Costs diesel cars 2014 The AA document includes a subscription fee, this is the cost of annual AA membership, this will be left in as it is assumed all drivers will have some form of cover. The costs of Council drivers and vehicle licences will also be added into the calculation. The calculation Based upon the above criteria, the calculation would be as follows: 27,456 + 12480 + 1300 + 458 = £2.31 per mile. 18000

      Legal Process for Fares setting:

      The legal background is that Section 65 of the Local Government (Miscellaneous Provisions) Act 1976 enables a district council to set the fares charged within its area by hackney carriage (taxi) drivers for various distances over which paying passengers are conveyed, as well associated charges, as explained below. In accordance with those legal provisions, proposed taxi fare increases must be advertised in the local press – and made available in the Council Offices – for a period of 14 days to allow for any objections to be made. If no objections are received, or any that are made are subsequently withdrawn, the proposed new fares become effective from the date specified in the notice. If any objections are received which are not withdrawn, the new fares will not automatically take effect. In that case, to allow time for consideration of the objections, a new operative date for the fares must be set, which shall be no later than two months after the date of the close of the statutory objection period stated in the public notice. During this period objections would be considered and, if appropriate, the proposed fare tariff modified accordingly.

      Subject to the Committee’s approval, it is proposed to commence the statutory objection period, with the advertisement of the public notice, If not before, on the 24th May 2017, and ending 9th June 2017. Therefore, in accordance with the above, it is proposed that if no objections were received, the new fares would come into effect on the 9th of June 2017.

      Current comparative taxi fare levels for all taxi licensing authorities in the country are published each month in a national trade magazine. Following the last increase in taxi fares in the Borough in August 2011, the Council’s fare levels are now (from figures published in April 2017) placed 320th out of 365 authorities. Given short distances experienced and a small town with rural gap areas with a large amount of dead mileage associated as a result, it would be expected that our fares should generally be more expensive than urban areas which have less dead mileage. It is envisaged that Bridgend Borough should generally be in the top 50, for this reason.

      In order to progress matters, I/we have prepared this draft proposed taxi passenger fare levels, as set out for up to 4 passengers in the most part, which also take into account hours between 3 and 6 am (Tariff 3) which include the problem weekend hours of the same time when police are or are not on location, which includes when drunks are visible and expressive. A tariff tried and tested in Wales already 118th. To be seen as an add on to the current fare tariffs for 4 passengers and therefore the proposed tariffs would look like this:

      LOCAL GOVERNMENT (MISCELLANEOUS PROVISIONS) ACT 1976, SECTION 65 HACKNEY CARRIAGE MAXIMUM TABLE OF FARES

      Tariff 1
      6am – 10pm Initial Charge £2.20 Additional mileage for each one tenth of a mile or part thereof £0.20 Waiting time (per minute) £0.20

      Tariff 2
      10pm – 3am Initial Charge £2.40 Additional mileage for each one tenth of a mile or part thereof £0.25 Waiting time (per minute) £0.25
      A Tariff 2 surcharge on the meter shall apply on Sundays, Public and Bank Holidays and nightly after 10.00 pm until 3.00 am.

      Tariff 3
      7 days a week 3am – 6am Initial Charge £2.40 Additional mileage for each one tenth of a mile or part thereof £0.30 Waiting time (per minute) £0.30

      * A Tariff 1 x 2 surcharge on the meter shall apply on all hirings commencing on Christmas Day and New Year’s Day for all passengers vehicles including mini bus passengers.

      If approved by the Committee, such increases would move the Council’s fares up to a position of 118th in the national list.

      Environmental Implications: Any additional taxi journeys in the borough will have a moderately positive effect on the environment because of the potential for fewer single car journeys, arising from the increased use of taxis, as a form of public transport.

      CC:
      Mr Mark Anthony Galvin Senior Democratic Services Officer – Committees
      Madeline Moon MP
      Chief executive Bridgend Borough
      Yvonne Witchell + Taxi licensing staff
      Daniel Cook – Policy officer
      Carwyn Jones AM
      Partners for BIT & Solicitor
      Wales Online

      N.B: This document has a access posting on Face Book for Data protected BIT members and the public to view as at 18/04/17 by BIT (Bridgend Independent Taxi) Partner – Da Nelson (search term to view postings)

      Please forward all written replies and written acknowledgements
      to this proposal and resolution document to: D Nelson, BIT (Bridgend Independent Taxi) 3 Bryn Terrace, Kidwelly, Dyfed, SA174LD

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      Now we look again at a significant date when Yvonne Witchell confirms she effectively has been sitting on taxi fare proposals for years which is highlighted in red, with an excuse that still astonishes the BIT organisation to this day. Its probably the worst excuse ever in the council history.
      BIT was formed as drivers complained their proposals had been sat on for more than a year and others saying 2 or more years.
      Fw: Our letter of 22 February and subsequent emails5
      darionelson/Sent
      • Yvonne Witchell <Yvonne.Witchell@bridgend.gov.uk>
        To:‘darionelson@ymail.com’
        9 Mar 2017 at 17:37

        Dear Mr Nelson

        I refer to our letters dated 22 February 2017 and to your subsequent emails dated 23 February 2017, 24 February 2017, 1 March and 6 March 2017.  I also refer to your telephone calls to Daniel Cook, the latest call received on 8 March 2017.  As we have received a number of daily emails from you, it has not been possible to respond in full each time and therefore I hope this response provides the information you require.

        I am responding on behalf of the Licensing Section to request a single point of contact as explained below.

        With regard to your email of 23 February 2017, I note that you have provided an account of your conversation with Carmarthenshire Council.  In addition, you have stated that “all I want is a car to get around in Carmarthenshire so I can get to work in Bridgend also”.  Please note that the Intended Use policy does not prevent a person who lives outside the County Borough of Bridgend from holding a licence within the area.  The remainder of your email asks Mr Cook to note the conversation you had with Carmarthenshire CC.   I regret that this authority cannot comment on the processes or constitution of another authority.

        With regard to your email of 24 February 2017,  you have stated that Mr Lane’s letter of 22 February does not mention fares or procedures.  When we met with you last November, you were advised that the Council were considering a number of changes to taxi licensing policy.   It appears that BIT participated in the online consultation process regarding the Intended Use Policy and your personal email was included in the report to the Licensing Committee.   In addition, Mr Lane sent you a  link to the Council’s website outlining a further policy proposal which Mr Cook resent to you on 6 March.

        The proposals relating to taxi fares have not been reported to Members and I am awaiting a date for the meeting. 

        For information, the Shared Regulatory Service is a joint service covering Cardiff, the Vale of Glamorgan and Bridgend Councils.  However, the Vale of Glamorgan is the host authority for the purposes of joint management and making complaints only.   Bridgend County Borough Council remains a discrete licensing authority and the Bridgend Licensing Committee is responsible for receiving reports on policy matters. To ensure a single point of contact, I would request that you use the generic licensing@bridgend.gov.uk address for future communications regarding licensing matters and I will ensure that the appropriate officer provides a response.

        With reference to your email of 1st March, the normal response time for emails is five working days.   If you are not happy with the response times, please submit your complaint to the Vale of Glamorgan Council as indicated in Mr Lane’s letter of 22 February.

        Given the frequency and duration of telephone calls that you have made recently I have to advise you that we will no longer respond to verbal requests for information.   I would therefore be grateful if you would forward all further requests for information or matters you wish the Licensing Section to investigate to licensing@bridgend.gov.uk.

        Yours sincerely

        Yvonne

        Yvonne Witchell

        Rheolydd Tîm, Trwyddedu (Pen-y-Bont a’r Fro) | Team Manager, Licensing (Bridgend and Vale)                               

        Gwasanaethau Gweithredol a Phartneriaethol | Operational and Partnership Services

        Cyngor Bwrdeistref Siriol Pen-y-bont ar Ogwr | Bridgend County Borough Council

        Ffôn/Phone: (01656) 643643

        01446 709738

        E bost / Email: Yvonne.witchell@bridgend.gov.uk

        Yvonne.Witchell@bridgend.gcsx.gov.uk

        Gwefan / Website: www.bridgend.gov.uk


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        http://www.mcafee.com/

Vale of Glamorgan Taxi fares go to public consultation-Duped Bridgend Taxi Drivers outraged by Bridgend council administration and Cabinet failures-lies

Bridgend Taxi Drivers outraged because they have been duped again, as Vale of Glamorgan taxi drivers, like Cardiff taxi fares, get a speedy taxi fares consultation in the vale of Glamorgan also, to be put out to the public like Cardiff taxi fares had been only this year, as previously reported in Bridgend’s only Taxi News for you the public to realise what the bleep is really going on between potentially your Cabbie and Bridgend council, that you probably don’t know about, which is shocking, and not so boring as you might think

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We ask the public or a local ombudsman in Pencoed, or you-

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Have you ever felt  or experienced being alienated? or Held back unfairly ? Have you ever been bullied?

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We could now well see Bridgend Taxi drivers relegated again in the national fares table for no good reason other than Bridgend Council have a tradition of making the taxi trade suffer with a don’t care attitude, said BIT Senior Partner heading the BIT organisation investigation into mal administration for the taxi trade by Bridgend Council and leader/s in Mid Glamorgan Wales in respect of taxi fares going up, but never actually going up

You ever been conned? Duped? Did you like it?

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Bridgend taxi trade will drop to 329th place in the national taxi fare table also. Some 207  places way down low compared to Cardiff for example – https://www.phtm.co.uk/taxi-fares-league-tables

122 CARDIFF £6.10 = 2miles

The taxi fares for the vale of Glamorgan before and after taxi fares are shown right here, so you can go compare the Bridgend Taxi fares Madness forced on the Bridgend Taxi trade for too many years leaving them visibly out of pocket and running at a loss today

http://www.valeofglamorgan.gov.uk/en/our_council/Council-Structure/minutes,_agendas_and_reports/reports/cabinet/2018/18-06-06/Fix-Fares-for-Hackney-Carriages.aspx?ContensisTextOnly=true

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Now lets look at the Bridgend Scandal surrounding taxi fares mentioned in previous blogs

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Below so you can compare, whilst we do the maths for you, so you can see the ridiculousness of it all, when you go compare taxi drivers in the shared regulatory services jurisdiction 

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2 mile fare cost – Tariff 1
(1-4 passengers)  – Current Bridgend Tariff £4.90

5 mile fare cost – Tariff 1
(1-4 passengers)
Current Bridgend Tariff £9.70

5 mile fare cost – Tariff 2
(1-4 passengers)
Current Bridgend Tariff  £12.30

10 mile fare cost Tariff 1
(1-4 passengers) –

Current Bridgend Tariff £17.70

10 mile taxi fares cost Tariff 2
(1-4 passengers)
Current Bridgend Tariff £22.30

Vale of Glamorgan Taxis as a rural borough like Bridgend are set to have taxi fares increased to fall inline with other boroughs that will see Bridgend Taxis running at up to £4.30 + loss over 10 miles, and £2.30 +  loss up to 5 miles and £1.10 + loss over 2 miles, as a result of Bridgend Cabinet games over 7 years, if you go look at the current prices for Bridgend and the 3 fare proposals now more than at least 15 months old, with some even older, after Licensing kept them in the draw for years

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We ask the public  have you ever been duped by your council? hasn’t most things gone up over the last 7 years, including the council tax, You ever think the council have lost their marbles? Bridgend council taxi licensing are currently blacklisted by TAXI WATCH DOG in the public interests because the BIT investigation proves they have lost their marbles

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How unfair is it to pretend to do the right thing, when one is not or in this case Bridgend Cabinet are not or the administration that is BCBC with SRS

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No, they prefer to make it look like they are all seeing and never in the dark about anything, like beings from another planet, said one taxi driverGrey_Alien_Landing

We ask the public – Do you think your Council or Labouring Cabinet Councillors or leaders or scrutiny chairs are on another Planet or from one? Could that ever be a consideration for you?

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Or do you think they are blind as a bat?

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We show you they are as yet again we let the cat out the bag in forensic taxi news for the public to see the whole conspiracy or just plain facts of the investigation

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TAXI WATCH DOG after getting the scoop from the horses mouth at the Vale of Glamorgan, wrote yet again another email of a Stage one complaint as a result, about Bridgend Council and their obvious delay strategy now 10 months, not forgetting 3 years prior, and now 7 years overall, as Bridgend Cabinet continue to make local cabbies suffer over taxi fares

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Bridgend Taxi Drivers outraged !!
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Stage one complaint – Bridgend continue to stall public taxi consultation without reasoning as Vale of glamorgan Cabbies go forward just like Cardiff to public consultation stage quickly
Yahoo
/
Sent
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Mr MoneyPenny <mrmoney.penny@ymail.com>
To:
Complaints
Cc:
Christina Hill
24 Jul at 18:51
Stage one complaint – Bridgend continue to stall public taxi consultation without reasoning as Vale go forward just like Cardiff to public consultation stage quickly. Gross negligence of mal administration
Vale of Glamorgan Cabinet approve Taxi Fare public consultation !!
Bridgend Taxi Drivers outraged and the BIT organisation!!
C333 LOCAL GOVERNMENT (MISCELLANEOUS PROVISIONS) ACT –
SECTION 65 POWER TO FIX FARES FOR HACKNEY CARRIAGES –
APPLICATIONS TO VARY THE HACKNEY CARRIAGE FARES TARIFF (LRS)
(SCRUTINY COMMITTEE – ENVIRONMENT AND REGENERATION) –
Cabinet was asked to determine an application received from the Vale of Glamorgan
Taxi Association to vary the current Vale of Glamorgan Council’s rate of hackney
carriage fares.
The Council may fix or vary the rate of fare for the hire of a hackney carriage under
the provisions of Section 65 of the Local Government (Miscellaneous Provisions)
Act, 1976. The Section required that any variation of the fare must be advertised in a
local paper and that a period of notice of at least 14 days be given to enable any
person to make objections.
The current tariff of fares had been in place since 1 August 2011 and was shown in
Appendix A attached to the report.
An application to increase the rate of hackney carriage fares was submitted to the
Licensing Department by the Chairman of the Vale of Glamorgan Taxi Association
on 15 March 2018.
The Vale of Glamorgan Taxi Association’s application proposed a mean increase of
7.45% across all tariffs. All other charges such as the waiting time and the charge for
cleaning the interior of the vehicle remained the same. Full details of the request
were shown in Appendix B attached to the report.
In support of the application, the Chairman of the Vale of Glamorgan Taxi
Association stated “the average rise that we are proposing is 7%. The last rise was
2011 that means we are requesting a rise of only 1% per year, I think you will agree
this is not excessive, especially when you consider the rises in the cost of living, and
the major rises in the running costs the Drivers and Operators now have to pay, ie.
Parts, Fuel, Insurance etc”
This was a matter for Executive decision
859
Cabinet, having considered the report and all the issues and implications contained
therein
RESOLVED –
(1) T H A T the application put forward by the Vale of Glamorgan Taxi
Association to vary hackney carriage fares with an implementation date of 23
July, 2018 (provided there are no objections) be approved in principle.
(2) T H A T subject to the resolution 1 above, the fare variation be advertised in
the local press.
(3) T H A T subject to no objections being received delegated authority be
granted to the Director of Environment and Housing to agree the fare variation
in consultation with the Cabinet Member for Regulatory and Legal Services.
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More emails were sent out earlier
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FOI REQUEST X04-3384
Yahoo/Inbox
  • foi <foi@bridgend.gov.uk>
    To:‘mrmoney.penny@ymail.com’
    20 Jul at 08:48

    Dear Sir/Madam

    FREEDOM OF INFORMATION REQUEST X04-338

    We refer to your email dated 21 June 2018 which contained a request for information as set out in italics below. Following consideration of your request, in accordance with the Freedom of Information Act 2000, I respond to each point as follows:

    With reference to our previous FOI request, please clarify if the following are members of the institute of licensing also

    Council and Officers, Councillors, Lawyers who advise licensing committees, managers of a licensing function and committee services officers.

    Licensing staff which is part of the Shared Regulatory Service are employees of the Vale of Glamorgan Council therefore this Council does not hold the requested information.

    Bridgend County Borough Council has no record of legal / committee officers or Members being members of this organisation.

    I hope this response satisfies your request.  If you are dissatisfied with the handling of the request, under the Freedom of Information Act 2000 you have the right to request a review of the Council’s response to your request for information. If you wish to request a review, please write to:

    The Monitoring Officer

    Bridgend County Borough Council

    Civic Offices,

    Angel Street

    Bridgend, CF31 4WB

    within 28 days of the date of this letter. If you remain dissatisfied with the outcome of that review, you may seek further recourse by lodging an appeal with the Information Commissioner at:

    Information Commissioner’s Office – Wales

    2nd Floor

    Churchill House

    Churchill Way

    Cardiff

    CF10 2HH

    Tel: 02920 678400

    Fax: 02920 678399

    E:mail : wales@ico.org.uk

    Website: www.ico.org.uk

    Yours sincerely

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    Mr MoneyPenny <mrmoney.penny@ymail.com>
    To:
    Complaints

    22 Jul at 16:13

    Stage one complaint

    I requested information from all parties involved and therefore must complain that I have not had said information.

    The fact that officers are separate to Bridgend, we deem as irrelevant under the circumstances.

    Therefore the departments concerned as they liaise with each other should provide the information regarding all involved.

    Thus far Will Lane blocks communication from the BIT organisation by saying they do not have the time.

    I await cooperation so the information requested is supplied even if it means Bridgend ask for the said information so they in turn can supply the BIT organisation

    Yours Sincerely

    Senior Partner

    BIT organisation

Show original message

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complaints <complaints@bridgend.gov.uk>
To:
‘Mr MoneyPenny’

24 Jul at 14:28

Dear Mr Nelson

Thank you for your e-mail.

I will arrange for an internal review of the Council’s response.

Yours sincerely,

Charlotte Branford | Information and Data Protection Officer
Chief Executive’s Directorate | Bridgend County Borough Council | Civic Offices | Angel Street | Bridgend | CF31 4WB
Tel : (01656) 643565| Email: Charlotte.Branford@bridgend.gov.uk| Website: www.bridgend.gov.uk

Swyddog Gwybodaeth a Diogelu Data

Cyfarwyddiaeth y Prif Weithredwr| Cyngor Bwrdeistref Sirol Pen-y-bont ar Ogwr | Swyddfeydd Dinesig | Stryd yr Angel | Pen-y-bont ar Ogwr | CF31 4WB
Ffon : (01656) 643565 | Ebost: Charlotte.Branford@bridgend.gov.uk | Gwefan: www.bridgend.gov.uk

Rydym yn croesawu gohebiaeth yn Gymraeg. Rhowch wybod i ni os mai Cymraeg yw eich dewis iaith.

We welcome correspondence in Welsh. Please let us know if your language choice is Welsh.

BRIDGEND.GOV.UK
Bridgend County Borough Council

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Whilst Christina Hill of the vale of Glamorgan corporate complaints ignores acknowledging the many complaints of mal administration, Charlotte of Bridgend Council complaints comes on the record on one issue relating to the competence of all that are involved in Taxi licensing/policies for local borough drivers. The reply seen below

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Mr MoneyPenny <mrmoney.penny@ymail.com>
To:
complaints<complaints@bridgend.gov.uk

24 Jul at 17:10

Good afternoon

Thank you for coming on the record regarding the matter. Your email has been posted on Bit News facebook for public record as we continue to make the public aware of goings on

Doing a rough count I can see at least some 20 complaints sent to Christina hill as part of the BIT organisations ongoing case to show mal administration across the board. I note in spite of complaints also read by the local ombudsman at this time without a formal complaint, we have received absolutely no confirmation of any of the mal administration complaints sent by email.

May I draw your attention to the forensic news blogs that state the same and how for avoidance of doubt – https://bitnews725.wordpress.com

We again ask for written communication from Bridgend Borough and your legal department that all complaints have been recieved of mal administration with detail for each complaint. We will not ask for a explanation to the failure to communicate properly in complaint of tens of stage one complaints because BCBC are obviously in mal administration.

I trust you will respond to this email acknowledging the same so we may understand when Bridgend Council are going to deal with these stage one complaints properly as Christina Hill fails the public and BCBC. I can only assume it is because its being handled by shared regulatory services who have an interest in not doing things by the book

Your Sincerely

D Nelson

Senior Partner

BIT organisation

N.B this email will be added to BIT NEWS

 

Dictionary
maladministration
ˌmalədˌmɪnɪˈstreɪʃn/

noun

formal
  1. inefficient or dishonest administration; mismanagement.
    “I found no maladministration in the council’s actions”
    synonyms: mismanagement, mishandling, misgovernment, misruleincompetenceinefficiency, bungling, blundering; More

     

    In another email this week BIT organisation points out further mal administration by Bridgend borough taxi licensing as even their taxi badge application form downloadable from the website has not been amended since 2015 and is still misleading the public to this day-https://uat.bridgend.gov.uk/media/2223/new-driver-application-pack.pdf

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    STAGE ONE COMPLAINT – Website badge application forms
    Yahoo/Sent
    • Mr MoneyPenny <mrmoney.penny@ymail.com>
      To:Christina Hill
      23 Jul at 19:22
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      Good day

      Time ticks and as usual Bridgend council and shared regulatory services delay even in complaint.
      So today we have a new stage one complaint
      Website application forms for a taxi badge are out of date and incorrect. See attached for understanding. I note the application form states 2015. For avoidance of doubt we are in 2018
      I look forward to written notification of all my complaints of mal administration which include this one – Stage one complaint of mal administration as website badge application form is out of date and in need of amendment as the DVSA test ceased 31/12/2016.
      Yours sincerely
      D Nelson
      Senior Partner
      BIT organisation
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The BIT organisation, Senior Partner and Partner, and the team, are now dedicated to provide electronic documentation – true copy email as shown here on BITNEWS725 as part of our cloud file on wordpress.com, in support of our complaint/s to the local ombudsman service where appropriate. We therefore say thanks to –

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Beth Owen

Casework Officer / Swyddog Gwaith Achos

Complaints Advice Team

Ffon/Tel: 01656 641150

Taxi enforcement Scam-Taxis harassed-Drivers bullied over laws not found-Bridgend council threaten taxi earnings-anxiety over injustices says local Cabbie

BRIDGEND COUNCIL TAXI BYELAWS SCAM – Bridgend Taxis being scammed by a cowboy enforcement department in borough council- taxi licensing and enforcement
Bridgend county borough council Mid Glamorgan WalesChief Executive Darren Mepham’s Mayhem, continues ladies and gentleman.We ask the public and you – should it be detected and stopped if it’s all a scam or a real scam?
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A disturbing fact that is exposed in the news today causing many anxiety with unjustifiable fines if drivers don’t comply is the attitude of this taxi licensing
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The current Bye laws state –
Penalties
17. Every person who shall offend against any of these byelaws shall be liable on summary conviction to a fine not exceeding one hundred pounds and in the case of a continuing offence to a further fine not exceeding five pounds for each day during which the offence continues after conviction therefor.
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18. The byelaws relating to hackney carriage which were made by Council of the borough of Ogwr on the 13th day of September 1978 and which were confirmed by one of Her Majesty’s Assistant under secretaries of state on 2nd day of Novemeber, 1978 are hereby repealed.
The forgoing byelaw is herby confirmed by the secretary of State and shall come into operation on the 2nd day of September 1985
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Bridgend taxi enforcement SET OUT TO ENFORCE LAWS NOT WRITTEN UP with drivers complaining of harassment, including the BIT organisation after reading inbound email from Christina Hill only last week, covered in a recent blog
We ask the public do they have the power to do that if we show you the proof of no power to do that? An arrogant licensing department that the BIT Partners now deem unsafe in office
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After a complaint to the ombudsman service recently about the Bridgend Taxi Tariff -Ms Ellie Lewis of the local government ombudsman service referred the complaint to Bridgend council chief executive Darren Mepham, and the response is shown below from Bridgend Taxi licensing , a rather revealing statement if you examine what some describe as an outright scam if you read the bit in red and take note

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On Mon, 11 Jun 2018 at 14:39, licensing
<licensing@bridgend.gov.uk> wrote:

Dear Mr Nelson

I refer to your letter to the Ombudsman’s Office regarding Tariff Sheets which has been referred to the Council for a response through the Council’s complaints procedure.

On 15 January 2018, you were advised by email that the tariff sheets were being re-printed to remove the reference to credit card charges and that they would shortly be available.  Copies of the new tariff are being issued with licences, and have been left at taxi offices and with individual drivers.  It was felt that a proportionate response would be for the Council’s enforcement officers to inspect vehicles to ensure that the correct tariff sheet is being displayed and deal with any enquiries.  These checks continue.  The Licensing Section has not received any direct complaints from the public regarding a surcharge being applied to their taxi fare since the change in legislation,  but will continue to monitor vehicles and review our procedures if there is evidence of non-compliance.

On 2 May 2018, you contacted the Cabinet Office about this matter, and as a consequence you received a copy of the tariff sheet to confirm the changes had been implemented.

Should you be dissatisfied with the response to your complaint, you may complain to the Public Services Ombudsman for Wales. The Ombudsman is independent of all government bodies and deals with complaints of maladministration e.g. unfairness or delay. The Ombudsman can be contacted at:

Public Services Ombudsman for Wales,

1 Ffordd Yr Hen Gae,

Pencoed,

CF35 5LJ

Tel: 01656-641150

Fax: 01656-641199

E-mail: ask@ombudsman-wales.org.uk

Web: www.ombudsman-wales.org.uk

Adran Trwyddedu  | Licensing Section

Gwasanaethau Gweithredol a Phartneriaethol | Operational and Partnership Services

Cyngor Bwrdeistref Siriol Pen-y-bont ar Ogwr | Bridgend County Borough Council Swyddfeydd Dinesig | Civic Offices

Stryd yr Angel | Angel Street

Pen-y-Bont  | Bridgend

CF31 4WB  | CF31 4WB

Ffôn/Phone: (01656) 643643

Ffacs / Fax: (01656)

E bost / Email: licensing@bridgend.gov.uk

Gwefan / Website: www.bridgend.gov.uk

Ewch i'n gwefan newydd a chofrestrwch a gyfer Fy Nghyfrif heddiw.  Visit our new website and sign up to My Account today.

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E-bost yn cael ei logio, ei monitro a/neu ei chofnodi yn awtomatig am resymau cyfreithiol
Peidiwch ag argraffu’r neges e-bost hon oni bai fod hynny’n gwbl angenrheidiol.
Rydym yn croesawu gohebiaeth yn Gymraeg. Rhowch wybod i ni os mai Cymraeg yw eich dewis iaith.
E-mail may be automatically logged, monitored and/or recorded for legal purposes.
Please do not print this email unless absolutely necessary.
We welcome correspondence in Welsh. Please let us know if your language choice is Welsh.

This e-mail and any attachments transmitted with it represents the
views of the individual(s) who sent them and should not be regarded
as the official view of Bridgend County Borough Council. The contents
are confidential and intended solely for the use of the addressee. If
you have received it in error, please inform the system administrator
on (+44) 01656 642111.

This e-mail and any attachments have been scanned.

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Mae’r e-bost hwn ac unrhyw atodiadau a drosglwyddir gydag ef yn cynrychioli
safbwyntiau’r unigolyn a’i anfonodd (unigolion a’u hanfonodd) ac ni ddylid eu
hystyried fel safbwynt swyddogol Cyngor Bwrdeistref Sirol Pen-y-bont ar Ogwr. Mae’r cynnwys yn gyfrinachol ac wedi’i fwriadu ar gyfer y sawl y’i cyfeiriwyd ato yn unig. Os ydych wedi ei dderbyn mewn camgymeriad, rhowch wybod i weinyddwr y system ar (+44) 01656 642111.

Mae’r e-bost hwn ac unrhyw atodiadau wedi cael eu sganio.
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Now lets examine a rather extraordinary fact or bungle
Lets look at Cardiff – taxi byelaws page 1 and 9,  and then Bridgend’s byelaws for taxis and go compare who has made the blunder my dear Watson
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Now we compare the front cover to Bridgend County borough Council Taxi Byelaws with Cardiff taxi byelaws and you can see both have the same wording
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Now we see below Cardiff Taxi Byelaws which mention table of fares
14. Mentions table of fares
15.Mentions Table of fares to be exhibited inside
16. Mentions table of fares should not be concealed or rendered illegible
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Here is the interesting discovery my dear watson
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Licensing wrote –

 

“but will continue to monitor vehicles and review our procedures if there is evidence of non-compliance”

Were-pretty-sure-you-never-forgot-her-burn-tastic-turn-Julia

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Those words of non compliance-amount to harassment as there is nothing written in the byelaws that state there is a case for non compliance by local taxi drivers if they do not display the taxi fare table, which appears to be another clear example of an inept administration called BCBC in office, where the mal administration can easily be recognized by the public by just looking at the particulars. A further example also of abuse of power as reported prior in Bridgend’s only forensic taxi news for even an ombudsman or you to read and realise

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Coming up is the Bridgend Taxi Byelaws containing no reference to the table of fares having to be displayed in a Bridgend Taxi what so ever, and therefore Bridgend Taxi licensing and enforcement have no right to write the following in the email displayed also above unless it is an enforcement scam –

“but will continue to monitor vehicles and review our procedures if there is evidence of non-compliance”

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On close up you will see the byelaws have a big flaw for those in the public domain

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We have a live recording with taxi licensing just for you and for the record to show on the matter or subject. We invite you to take the taxi driver perspective as if it was you
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The above recording seems to indicate BIT have a full time job checking on scams and mal administration for the Bridgend Taxi trade, a justifiable investigation ongoing says BIT Senior Partner, especially if we can make the public aware as the TAXI WATCH DOG WALES, of any potential scams facing taxi drivers subject to enforcement officers in the borough.
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Drivers are advised to tell licensing they are harassing them if they are approached by the licensing officers in the interim.
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BIT Partners have stated they will be recording any enforcement officers that approach them that think they are above the law or bye laws given out. The advice also goes out to all taxi drivers to do the same as taxi enforcement and licensing heads are not fit for office when you examine the evidence.
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Although Bridgend Taxi enforcement were told to cease their enforcement until the various complaint matters were resolved, they have not. Many drivers have no trust in getting fair or legal treatment from licensing anymore. Now that is a stage one complaint if ever the public saw one
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Only last week,  Christina Hill vale of Glamorgan officer of Shared regulatory services came on the record confirming they have continued their illegal enforcement despite being told to cease
What do you think of that people of Bridgend?
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BIT organisation continue their efforts to expose the despicable, and the inept administration that is BCBC, that faces the Bridgend taxi driver if he obtains or has a valid taxi badge. A heavy weight contest with many challenges for the TAXI WATCH DOG TEAM in Wales today on this unusual case  –  of a borough that just do things any old how even if it  means they can be defined as scam in enforcement and shown to be so.
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Stage one complain – Taxi enforcement not fit to enforce even byelaws as harassing drivers
Yahoo/Sent
  • Mr MoneyPenny <mrmoney.penny@ymail.com>
    To:Christina Hill
    Cc:darren.mepham@bridgend.gov.uk
    20 Jul at 01:07
    Good morning
    The BIT organisation and the TAXI WATCH DOG team continue to work around the clock whilst Bridgend taxi licensing hold Borough Taxi drivers in contempt.
    As part of another mal administration complaint – Stage one complaint – Taxi enforcement not fit to enforce byelaws as harassing taxi drivers
    Once again we have uploaded the file in the public interests after being subjected to what we deem as harassment at this time firmly on the record.
    I note the BIT organisation has still not had written confirmation todate of all the complaints received nor have we seen sight of the freedom of informmation request to see the rule book enforcement officers rely on. We must therefore protest at the lack of compliance
    I trust the current complaint is clarified by the link supplied
    We also note that licensing have not complied with our request and therefore we must insist that enforcement cease and decease as a result of our continuing findings of gross incompetence as a result of what we call mal administration
    Yours Sincerely
    For and on behalf of the BIT organisation – TAXI WATCH DOG WALES TEAM
The-Watch-Dog-Crime-Blog-Logo2

Bridgend Taxi licensing and chief executive to face legal claim for being Slap dash and pig headed over maximum fare table negligence says Taxi Watch Dog Law firm

Bridgend Council bungle could cost the council hundreds of pounds per week after 7 months of gibberish says Taxi Watch Dog Wales after their lawyer looked at the recent reply from Christina Hill dealing with Bridgend complaints from her home in the Vale of Glamorgan says BIT Partner. The learned complaints officer seems to deal … Continue reading “Bridgend Taxi licensing and chief executive to face legal claim for being Slap dash and pig headed over maximum fare table negligence says Taxi Watch Dog Law firm”

Bridgend Council bungle could cost the council hundreds of pounds per week after 7 months of gibberish says Taxi Watch Dog Wales after their lawyer looked at the recent reply from Christina Hill of shared regulatory services, dealing with Bridgend complaints from her home in the Vale of Glamorgan says BIT Partner. The learned complaints officer seems to deal with complaints any old how says BIT organisation Taxi Watch Dog in Wales investigating what they call a very unusual council, who forever create their own mess

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Already the Bridgend council complaints are in avoidance, including the chief executive in respect to the first complaint of lies – maladministration, put to them in May this year. But instead jump to a complaint 21 June 2018. Another complaint issue new put to Christina Hill in writing also yesterday

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In an email from Christina Hill yesterday the council have come on the record and out in the open and created another mess for themselves which would be very costly over 7 months says Taxi Watch Dog law firm, when they looked at the learned council’s response from Taxi Enforcement Bridgend council – Taxi licensing

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  1.  The current tariff that is in possession by some including the BIT organisation does not state the tariff has been amended as at January 2018. There are no minutes visible to support the same on the council website 

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I am advised that the information provided on the current tariff sheet is correct in relation to taxi fares.  The Legislation governing credit card surcharges was national legislation, removing the ability to charge in addition to the approved fare and was removed from the tariff sheet.  I have been advised  that the issue surrounding credit card surcharges is not deemed a variation  and therefore did not  required a Cabinet decision and Public Consultation to remove. This would further explain why you are unable to retrieve any minutes in connection with this matter.

  1. Currently it gives the idea that the current table was in force since 2011. The table of fares is a fraudulent representation of the facts in 2018. 

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Please see response above in relation to this issue.

Legal-Services

Following receipt of the email from Christina Hill, BIT Partner’s – TAXI WATCH DOG WALES put it to their judge, to look at the reply closely, especially the highlighted wording in red

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The response from the BIT organisation law firm was clear

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Subsequently an email was sent back to Christina Hill yesterday

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Mr MoneyPenny <mrmoney.penny@ymail.com>
To:chill@valeofglamorgan.gov.uk
13 Jul at 15:30
The council are very late coming on the record after the horse has bolted. They have not done their home work

What about business credit cards?

The new law only applies to consumers and so businesses with business credit cards CAN still be charged fees, but as is the case currently, this should only be the amount it costs to process the transaction.

The current tariff does not make matters clear for card payments still.
You can take this reply as a new complaint if you like as we go around the bush
Yours sincerely
D Nelson
Senior Partner
BIT organisation
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The learned Christina representing the council in this complaint stage one, wrote
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The Licensing Enforcement Team, as part of their routine enforcement work are carrying out spot checks throughout the County Borough on vehicles to ensure that they are displaying the correct tariff. I am able to confirm an officer visited Station Hill some weeks ago, however I would like to highlight a number of other locations were also visited within the Bridgend area.  This action is in line with routine enforcement officers duties undertaken by the section. Please be advised the Licensing department has not instructed taxi drivers to assemble at station hill at a certain time.
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Mr MoneyPenny <mrmoney.penny@ymail.com>
To:chill@valeofglamorgan.gov.uk
13 Jul at 14:55

When practices need to be clarified then there is no need for authorisation.

If 319 badge number asks questions that relate to taxi drivers as a whoLe then there is no need for authorisation. You can deny the events took place or you can comment accordingly.
That’s not to say we won’t collect letters of authority where we deem necessary.

Carrying out a spot check to make sure –

The Licensing Enforcement Team, as part of their routine enforcement work are carrying out spot checks throughout the County Borough on vehicles to ensure that they are displaying the correct tariff
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If they weren’t sent out it can hardly be described as a spot check
I still await reply regarding the main issues for the trade still being delibretly delayed.
Yours sincerely
D Nelson
Senior Partner
BIT organisation
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Yahoo – copy sent to Bridgend council legal and taxi licensing also
/
Sent

Mr MoneyPenny <mrmoney.penny@ymail.com>
To:
darren.mepham@bridgend.gov.uk
Cc:
Christina Hill

14 Jul at 10:53

Good morning

Following your reply yesterday which still leaves the public unclear I have a new STAGE ONE complaint/S

1. The table of fares printed by the council which is an amendment, which does not state the same, now allows for merchants to be unable to charge for credit card transactions when it is a business credit card.

2. Previously the council identified card charges but now does not. Thus allowing for confusion and justifiable argument by the public to not pay credit card charges as the current tariff is a maximum fare and gives no notification that it was amended since its first issue in 2011 thus confusing the public at the point of payment due or by business credit card payment method which is subject to charges, but not if the current maximum tariff is displayed

3. As the tariff is incorrect drivers that take cards are being advised to remove the tariff until such time the council get their act together and clarify the maximum that can be charged on the table of fares. Therefore BIT and 319 will not be displaying the current tariff as previously advised. The situation has not changed.

4. The council have a slap dash attitude in dealing with administration to the point of pig headedNess that allows them to ignore the maximum fare rule or tariff thus affecting taxi drivers with the facility to take business cards or those thinking of becoming merchants.

5. The assumption by the council is they do not need to make matters clear for the public and taxi drivers when it comes to the maximum fare tariff, as demonstrated in the last 7 months.

I trust that clarifies the matter.

Yours sincerely

D Nelson
BIT ORGANISATION

Mr MoneyPenny <mrmoney.penny@ymail.com>
To:Christina Hill
14 Jul at 18:19 sent
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Diary copy email of emails in full for the public record and an ombudsman
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Stage 1 complaint, 21st June 20183
Yahoo/Inbox
  • Hill, Christina <chill@valeofglamorgan.gov.uk>
    To:mrmoney.penny@ymail.com
    13 Jul at 14:26

    Dear Mr Nelson,

    I write to you in relation to your email dated 21st June 2018 concerning the practices and issues concerning a gentleman employed by the Licensing Enforcement section.  As previously advised, in order to provide full details of action taken against specific taxi drivers I will require written authorisation from the taxi drivers concerned. I have however provided details of my findings below.

    1. At no time did the council make the trade aware that they should assemble at station hill at a given time to get this new notification of a varied table of fares  

    The Licensing Enforcement Team, as part of their routine enforcement work are carrying out spot checks throughout the County Borough on vehicles to ensure that they are displaying the correct tariff. I am able to confirm an officer visited Station Hill some weeks ago, however I would like to highlight a number of other locations were also visited within the Bridgend area.  This action is in line with routine enforcement officers duties undertaken by the section. Please be advised the Licensing department has not instructed taxi drivers to assemble at station hill at a certain time.

    1.  The current tariff that is in possession by some including the BIT organisation does not state the tariff has been amended as at January 2018. There are no minutes visible to support the same on the council website  

    I am advised that the information provided on the current tariff sheet is correct in relation to taxi fares.  The Legislation governing credit card surcharges was national legislation, removing the ability to charge in addition to the approved fare and was removed from the tariff sheet.  I have been advised  that the issue surrounding credit card surcharges is not deemed a variation  and therefore did not  required a Cabinet decision and Public Consultation to remove. This would further explain why you are unable to retrieve any minutes in connection with this matter.

    1. Currently it gives the idea that the current table was in force since 2011. The table of fares is a fraudulent representation of the facts in 2018. 

    Please see response above in relation to this issue.

    Having investigated your concerns highlighted above, based on the information submitted I have found no evidence to indicate any misconduct in relation to the above matters raised. If you have any further evidence from the taxi drivers in question please provide me with the detail along with the appropriate authorisation as advised previously.

    Kind regards

    Christina

    Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:image001.png@01D0B8A3.D8EB1750

    Christina Hill |  Operational Manager Commercial Services

    Shared Regulatory Services / Gwasanaethau Rheoliadol a Rennir

    Bridgend, Cardiff and the Vale of Glamorgan

    Pen-y-bont ar Ogwr, Caerdydd a Bro Morgannwg

    Phone/ Ffon : 01446 709344

    Mobile phone | Ffôn symudol: 07966550947

    Email / E-bost: Chill@valeofglamorgan.gov.uk

    Website / Gwefan www.srs.wales

    The Council welcomes correspondence in English or Welsh and we will ensure that we communicate with you in the language of your choice, whether that’s English, Welsh or in Bilingual format as long as we know which you prefer. Please contactwelshstandards@valeofglamorgan.gov.uk to register your language choice. If we do not receive your language choice, we will continue to correspond with you in accordance with current procedure. Corresponding in Welsh will not lead to any delay.

    Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg a Saesneg a byddwn yn sicrhau ein bod yn cyfathrebu â chi yn yr iaith o’ch dewis, boed yn Saesneg, yn Gymraeg neu’n ddwyieithog cyhyd â’n bod yn ymwybodol o’ch dewis. Cysylltwch âwelshstandards@valeofglamorgan.gov.uk i nodi dewis iaith. Os na fyddwn yn derbyn eich dewis iaith, byddwn yn parhau i gyfathrebu â chi yn unol â’r weithdrefn bresennol. Ni fydd gohebu yn Gymraeg yn creu unrhyw oedi

    200 (5)

    Stage one complaint
    Yahoo/Sent
    • Mr MoneyPenny <mrmoney.penny@ymail.com>
      To:Christina Hill
      13 Jul at 16:35

      Hi

      After phoning your mobile number which did not pick up I phoned the office number. They gave me 01446 709 344 which diverts back to council offices. How can you discuss a complaint if the phone diverts away from your location?
      So that would be my first stage one complaint
      My 2nd complaint would be you are jumping from a serious complaint in May to a spot check ridiculous in late June. Although I appreciate the replies,  I must question why you have jumped to a complaint further down the line given the council have had more than 8 weeks to look at it given they wrote they already were or at least Will Lane did.
      So stage one complaint today – council is delaying the issue Will Lane wrote about. Beyond resonable time.
      My complaints are being delayed and I am not getting proper notification that you have received the complaints. Thus far I have had only one letter in the post.
      I have had no letters confirming you have mal administration complaint/s
      After another week even the chief executive allows you this ridiculousness?
      Yours sincerely
      Senior Partner
      BIT organisation
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      AS AT 18 JAN 2018
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TAXI DRIVERS AND TAXI FIRMS SHOULD QUOTE BIT NEWS FORENSIC EXPOSURE TO CLAIM £1 per transaction from Bridgend chief executive’s offfice

Biblical Miracle unfolds-Ogmore by sea to Bridgend Wales-Local Taxi Driver sees parting of sea just like Moses did it

Taxi Watch Dog – calls out like Moses – for Bridgend Taxis to be lead to freedom and out of bondage, a miracle for the Bridgend public to witness on your screen and across the borough – Wales too. Pull up that screen, catch that taxi driver miracle scene, with a thriller, and a knock out punch at the end, like Mike Tyson is in Town for some real heavy weight action

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Christina hill of Vale of Glamorgan corporate complaints, gets an email message that goes back to Mosses and the Bible, and the parting of the sea, a true miracle today uncovered. Taxi Watch Dog takes the sign from God like Moses, and looks over Ogmore by sea from Angel St, to free Bridgend Taxis  – Get the real story in today’s news as it ripples its way to Porthcawl Mid Glamorgan Wales

Do you get taxis? Have you read a biblical story? It’s a Bridgend first right here

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Go Catch that BIT, of a biblical story to remember, and so it was written in Bridgend for you to witness

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Is this the wrath of Moses and God’s Will, we ask the public, after many years under a slave master will they go free – Bridgend county borough council administration the pharaoh

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Bridgend Taxis or Drive, is locked in, and we show you how, so maybe you too can unpick the lock we call a Bridgend council scandal, now out there, for you to realise, next time you see a Bridgend borough Cabbie

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Cabbies need and want freedom, and a parting of the sea, as taxis must come home to the promise land they call – Bridgend their taxi economic survival, with all depending on that income, and so, it has been written just for you. They are shackled ladies and gentleman

A life in chains for all who dare to be a taxi drive in this Bridgend council land

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Taxis and Bridgend Cabs need escape the evil policies. Is Bridgend County borough Council maladministration beliefs or pagan like taxi policies good today, we ask the public?

Let the public see the truth and the biblical proportions of it all

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The struggle goes on to lead the Bridgend Taxi Trade into new pastures, even if it means new commandments for the trade, and a better way of life for taxi driver people or taxi trade people, to escape from the old ways under a Council leadership seen as a dictatorship and not democratic at all, with strange beliefs or pagan policies for the trade

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The BIT organisation expose the complaint of biblical proportions that Christina Hill is now faced with, in an opening email in short, of the many complaints now on the tablet for all Bridgend council heads to consider including shared regulatory services.

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We go live now with Bridgend county borough council legal department – Charlotte Branford, whilst Christina Hill Vale of Glamorgan complaints, has run silent or is still looking for Da Plane or on it to fantasy Island Bridgend borough one Cab driver said

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This is a BIT NEWS Taxi News forensic Exposure for the file, in the public domain so you too can catch that BIT of action, even if you think, you think like an ombudsman or a Sherlock Holmes or a law man or law woman

We go back prior to an email which was triggered following lies from Bridgend Cabinet and Will Lane in writing to the BIT Senior Partner previously exposed on BIT NEWS

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Mr MoneyPenny <mrmoney.penny@ymail.com>

To:chill@valeofglamorgan.gov.uk

14 May at 03:30

Re: Stage 1 Complaint – constant delays and irregularities (public copy version)

Without prejudice

Good day morning

I am astonished on how fast this complaint has been picked up after an email to Karen Williams that I will not tolerate any further communication from Will Lane after his unprofessional rant with irrelevance, given we are further down the line since my last stage one complaint where matters were supposed to be resolved going forward, For avoidance of doubt they have not

It is obvious to me now that both Will lane and Dave Holland have split standard’s, coupled with cllr Patel. At least that’s what we call it after investigating this unusual case

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On doing some further research it is obvious to me that their are split standards as part of the way the taxi trade is treated and those standards are now obvious. One rule for one borough but a total contradiction when it comes to the other 2 even though the same personnel are involved. A clear case of denial if ever it was recorded

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How the trade are expected to see a fair complaint process is beyond me under the circumstances as both parties are guilty of mal practice – Shared regulatory services, Bridgend county borough council-Cabinet and chief executive

The brief email complaint does not cover the slow and constant delay strategy applied by Bridgend Cabinet and Council operations.

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It’s a farce. Not even Dave Holland can come on the record after writing to me in February this year, even though I asked for an explanation to the wording in his letter, which to date I have had no response now some 3 months down the road. A subject recorded on BITNEWS725

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Cllr Patel is aware and so is licensing. The practices of the 3 are not only unfair but illogical under the circumstances if you take their own contradictions into account.
BIT was set up to investigate the irregularities that many have been complaining about and I have experienced over the years.

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The trade is constantly manipulated. Shared regulatory service are part of that manipulation, all of which has been covered in Bridgend”s only taxi news. When a council is super busy and that little BIT extra

As a Bridgend taxi driver myself, I now fall foul of the same inconsistencies and it would appear licensing expect me to follow their mal practices and comply with it as part of having a Bridgend taxi badge even if it means – I must be singled out inappropriately.

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Dave Holland himself ignores communication or even written communication sent to him directly. Yvonne Witchell taxi licensing the same and Cabinet, including complaints. There is a strong pattern which has occurred time and time again which has been reported in BIT News even recently and over the facebook time line

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Will lane of shared regulatory services will state he hasn’t got the time to address the issues and will fabricate the truth of the matter and not even base his replies on real research, instead he will aid the problem by stating untruths or irrelevant comments as if he has a prejudice against the taxi trade. Which from his replies suggests he does otherwise we the trade would not face delays and inconsistencies that even amount to misrepresentation on how communications are dealt with or breaching the councils own charter or the wording stated on their website. All of which has been reported in Bridgend”s only taxi news.

The many complaint issues are detailed in the news and go back to the day BIT started compiling the events and subsequent irregularities that many have told us about which I have now experienced for myself and uncovered the same for the public to see.

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It’s been an all to familiar pattern for cabinet to write something publicly, but act completely differently in practice when you either talk to licensing or read minutes relating to the taxi trade. Delays are the norm that goes far beyond reasonable, the tactics are effectively despicable if affecting a business or trade

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What is clear – when the Bridgend county borough council want to act quickly they do.

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When the Bridgend county borough council want to string you along and keep it under wraps with shared regulatory services involvement also, as they do, one can be waiting years for nothing to happen.

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Only false promises by Bridgend county borough council’s administration or mal administration with Bridgend Cabinet firmly up for bat, that can adopt devilish strategies to see fare proposal delayed, fare proposals tampered with, consultations delayed, communications delayed, or just not replied to, or poor excuses to manipulate mal practices, that leave many taxis, Bridgend Cab driver’s and firms, not knowing what is going on if you are part of the local Bridgend taxi trade.

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Not to mention special treatment for some, if they, the Bridgend Cabinet, licensing, Policy officer, shared regulatory services, see fit. Corrupt ways think many taxi drivers hardened to their borough’s taxi policy ways, over many years, and at the very least the last 7 years.

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All you have to do is check the true account by the BIT Partner’s, compiled by the BIT organisation as part of their remit still today

In September last year if the process was fair or the administration not inept, a tariff would have been chosen, and put out for consultation for all to comment on. By now the matter would have been resolved

If we take the Cardiff example or an efficient example, which is not really needed, but required in this case, we would not be where we or the trade are today – Zip, nada, nothing accomplished, only lies as it turns out by the administration that is BCBC all the way to Cabinet and councillors if you go check the news file we call BIT NEWS since the lies started in 2016 as the BIT organisation see it since they set up shop. The first lies stick out since the BIT organisation met with Yvonne Witchell team head licensing. An episode we would love Yvonne Witchell to make a witness statement on given the chance

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The string along and the revisiting is evident, even the request to submit a formula should you wish. Well we did that in 2017 and the document was tampered with and the formula removed – fraud I say. Why take the contents out a re word it and then quote someone as saying those things, unless you intent to tamper with the process and hide the facts, of which there were many hidden as a result

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What 2nd time around you though we would not notice and so cancel out the first fraud. Well Bridgend Cabinet have had the first document, I suggest you resurrect it as stated in an email previously whilst we deal with this pass the buck game to delay a taxi fare increase for as long as you like. Never mind Cabinet Agenda’s and the BIT Agenda

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It appears the council and Cabinet strategies even expose themselves as ridiculous 2nd time around or in general. When you ask will a revisited proposal be tampered with again, you get no reply.

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However Premier cars can submit a proposal and it is not tampered with? I note the document is not available online.

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Cabinet leader ordered that there should be a trade consultation after rejecting 3 fare proposals from the trade. The header – head of department, decided to waste time by only asking the same 3 people the same question, that being if they agreed with their proposal, or would they like to put in a new one, as the BIT investigation uncovered.

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There was never a real consultation with the trade as the council leader would have it go down or the chief executive for that matter, not forgetting licensing and officers, with shared regulatory service headers in the mix too, all pretending there is this integral consultation going on with the trade that is taking much time to achieve or not achieve

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Unusually no one else – Taxi firm or Taxi drivers were given the opportunity to submit a proposal or a new one, or give their view, You know, like in a public consultation, or given drive a dealing to do so. Not even BIT were given a deadline on when this Micky mouse process was to end . But yet on more than one occasion we were advised the proposal submission period had closed. That’s what is written in the file as evidence obtained from this administration in mal administration

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But yet, others were really not even advised the consultation was opened or even closed. What would the public make of that?

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We asked are all the current fare proposals live including the Burke proposal and what was said given licensing were instructed to contact those that submitted a fare proposal that was rejected by Cabinet. No answer to that question either.

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Our investigation found that at least one of the people that had submitted a proposal was no longer a taxi driver working in the trade and therefore we saw the proposal as dead. As usual when it suits licensing or shared regulatory services or Cabinet they get inventive to slow matters down or ignore matters or just plain manipulate the trade or just get plain unprofessional or unreasonable.

Your letter states it will take you 10 days to investigate.

It”s amazing how when people that are responsible for taXi policies, they can go hide when they are asked to account the irregularities, and can also become bullish as a result if they feel cornered because they are used to messing the taxi trade about as if they don’t matter or the taxi trades economic survival does not matter.

But yet you can conclude an investigation within a few days of an email being sent in.

Dave HOLLAND is head of shared regulatory services, and also part of the problem and therefore cannot possibly be involved in dealing with any complaint stage and nor can Will Lane. In reality neither can shared regulatory service if the past problems for the taxi trade are anything to go by.

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My last complaint touched on the irregularities, which continue, and more. When you ask simple questions there is a habit of ignoring, the delays or the poor practices continue to show ongoing, and so we are forced to revisit all as the council’s administration dupes the taxi trade over time and over much time to the point no progress has been achieved or even implemented in good or efficient time frames deemed practical under the taxi trade’s circumstances

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As a result of the now obvious failings, and poor excuses, BIT found it necessary to visit or revisit these issues that keep rearing their ugly head time and time again as the Bridgend administration shows no mercy or sign or change . It’s apparent Cardiff don’t suffer the same problems. We have taken an objective comparison given shared regulatory services and licensing are involved not forgetting cllr Patel and the policy officer for the vale of glamorgan, Cardiff and Bridgend – Daniel Cook

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You are a 3 borough unit and a management system for the 3 with a committee for the 3. But there are split standards for the taxi trade and false accounting and reporting which does not balance out if you look at taxi economics today, and taxi policies, and the actions taken as a 3 borough unit, or even separately. There is no excuse for what we call foul play by way of mal administration practices of inept delays and as much as BCBC can throw into the mix of delay dictating the automatic economic demise of the taxi trade because of an administration across the board that fails the cab driver with it’s policies causing unnecessary hardship to far to many licensed by the borough

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One would have to complain when matters of change are not implemented in good time, but pushed back or just left. A problem Cardiff taxi trade do not have..Fact.!

Our investigation shows Bridgend council refuse to look at the facts and so refuse to answer relevant questions when you go compare other taxi trades and borough actions which include boroughs under shared regulatory jurisdiction/s with heads responsible for the same boroughs

For example the taxi age and testing policy consultation:

Overview

This consultation is to invite views on proposals to change the age policy guidelines and hackney carriage and private hire vehicle testing regime.  It also seeks views on the provision for disabled taxi services in Bridgend.

Background and information

The current age policy requires all hackney carriage and private hire vehicles to be new when first licensed.  There are some exceptions currently which relate to private hire vehicles, wheelchair accessible vehicles or specialist vehicles.

The Council currently issues MOT exemption certificates following each test.

The proposal

This proposal will primarily affect applicants for new hackney carriage and private hire vehicle licences.  The Council is proposing that the existing age policy be changed as follows:

Two classes of vehicles will be introduced, Class 1 being a standard saloon, multi-purpose vehicle (MPV) or wheelchair accessible vehicle not fitted with an automated wheelchair lift, and Class 2 being a wheelchair accessible vehicle that has been fitted with an automated wheelchair lift.

It is proposed to amend the current age policy for both hackney carriage and private hire vehicles so that Class 1 vehicles, when presented for their first licence, will be under 5 years old and Class 2 vehicles, when presented for their first licence, will be under 10 years old.

In addition it is proposed to change the frequency of testing as follows:

It is proposed to amend the policy so that vehicles up to 10 years old will be tested twice per year and vehicles 10 years or older will be tested 3 times per year.

In addition it is proposed that the current testing regime be revised so that:

hackney carriage and private hire vehicles will be tested in accordance with the MOT regime administered by the Driver and Vehicle Standards Agency (DVSA). Alongside the MOT test, it is also proposed that vehicles will be required to undertake an additional compliance test, in accordance with the Hackney Carriage and Private Hire Vehicles National Inspection Standards, produced by the Freight Transport Association, that includes items that would not be covered by an MOT test (such as a taxi roof-light).

A full copy of the proposal to consult on changes to the age policy guidelines and testing regime for hackney carriage and private hire vehicles, can be found here.

How to respond

Consultation questionnaire.

This consultation period will begin on the 18th December and close on the 31 January 2018.

In Nov 2016 we were told a report will be written up by shared regulatory services policy officer Daniel Cook, so like Cardiff and the Vale of Glamorgan the Bridgend taxi trade would have the same taxi vehicle age policy, or in this case a used car,  if you buy one car for taxi use.

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To date that has not been implemented although the consultation has now been put out and ended without any rigmarole. But nothing else, no action

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There was no we need to talk to the trade at the time, and so it was put out for consultation for everyone to comment on including the Bridgend taxi trade. As in the case of the Intended use policy it was action-ed without the need to play games or choose unethical routes of delay that are effectively inept practices now witnessed and confirmed as the same

But since the consultation the process was or has been put on the back burner: Drivers being told we just need to do the paper work, said one licensing officer when asked what is going on.

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A delay that is something that does not happen in Cardiff if you examine trends or good practices for the taxi trade. The practice adopted by BCBC is unjustifiable to many in the trade including BIT. What 18 months to delay the implementation and counting? Is that not irresponsible and unreasonable? Thus forcing guys to buy new cars as a result. That would be a complaint matter to be included.

It was BIT that demanded Parity as a result of unfair bias to private hire vehicles which prompted the council’s surge to produce the elusive report finally be written up quickly, and the consultation be put into action. After that it stopped. yet again, another example of how licensing and the council’s administration manipulate the taxi trade: by as usual delaying the process without good sensible reason, other than the consistent pattern of delay even if it means years to the taxi driver in costs with their ultimate costs implications.

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Then you have the taxi fare rigmarole which again Cardiff do not have that problem. CARDIFF Proposal is put out for consultation quickly and universal taxi costs are taken into account and subsequently Cardiff jump 100 places in the national fare table. Within months, WITHOUT THE NEED TO FOLLOW THE SAME RIDICULOUS STRATEGY THAT BRIDGEND WITH SHARED REGULATORY SERVICES INVOLVEMENT have adopted as if we are on another planet a few miles down the road that does not have the same costs implications including taxi insurance. In the last fare proposal taxi insurance costs and repair costs were not taken into account when Dave Holland’s department manipulated the proposal or facts including taxi costs, nor was the minimum wage increase above 23%.

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Again this issue was covered in the BIT NEWS diary file of events and facts over a time line, with so much to chew on

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One would have to complain that shared regulatory services not only hinder the process but Bridgend Cabinet also not forgetting the 3rd Amigo called licensing. The direct result is fare proposals are manipulated by both parties and the trade suffers as a result over many years, and as a result drop 47 places in the national hackney carriage fare chart

Cardiff can put out a fare consultation the same way Bridgend can put out an age policy consultation, but Bridgend won’t put out a fare proposal consultation in the same way they did the age policy consultation thus complicating the process and leaving the trade out of pocket for years if we take the current practices into account. – A definite serious matter for a complaint or this complaint stage one complaint

When you ask Cabinet questions based on the unusual methods of contradiction, they eventually get bullish as in the case of Will Lane (shared regulatory services) and Councillor Dhanisha Patel; as only recently claimed that the document – THE BIG TAXI ISSUE- which formed part of  – BIT NEWS diary – exposure, which highlight the wasting of time which is detrimental to the trade had already been answered, when they had not.

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A clear lie for even the public or an ombudsman to recognise if they go check the NEWS DIARY or Bridgend’s only Taxi News

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Overall the current questions relevant now have not been answered and that is clear given the response. BIT Partner’s were of the opinion given the content Cabinet would avid answering the questions at any cost if they were playing games.

The communication from Will Lane is disturbing under the circumstances and therefore unprofessional. A fact described in the latest BIT NEWS diary and to Karen Williams also.

The method used by both parties involved in the process is hindering the taxi trade and their economic survival. In comparison the council’s strategy with licensing is inconsistent and now shown to be unfair in comparison to how even Cardiff work recently. It’s just not good business for the taxi driver or the taxi trade or even for a council who regulate the taxi trade

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The trade are being manipulated to their detriment and that is apparent and clear. BIT set out to establish that was the case and have discovered after going through the motions; the trade are in a bad place as a result of the bullish and unusual practices that give not only BIT reason to complain but many others that do not have the time to complain, because they know what they are up against after suffering these poor practices by BCBC and personnel in high places; like shared Regulatory services, including Cabinet and cllr Patel in this case as it turns out.

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When Cabinet and others breach their own communication charter that is a serious matter. When licensing ignore emails or fail to answer them that is a serious matter.

All these matters are a serious matter of complaint or stage one complaints, especially when there is a pattern over time.

We can no longer stand by and tolerate the consistent abuse of the taxi trade for years when we go compare shared regulatory services in action with licensing and Cabinet decisions involved.

 

The BIT organisation was set up to target the problems, so they can be exposed, and become a genuine case for complaint.

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We have never set out to target people personally but their conduct has been in question as a result of either their remit in office or their behaviour in office or the lack of professionalism as a result or the constant delays by an administration called BCBC

It has been common place for licensing to try and either ignore the problem or just try and manipulate the problem that overall is not only unfair, but also undemocratic but yet evident as a practice or policy or standard procedure

 

Taxi drivers have a say and those bodies responsible should not make it look like they have a say and then deny them of it or force those that do have a say to turn the other cheek. Certainly delays costly to the taxi trade should not be a benefit to the BCBC administration or Bridgend Cabinet

Again BIT was set up to seek out those bits of unfair play and expose them and all those that participate in ensuring fair play is not exercised.

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Our news may not be to everyone’s liking but it does serve as a warning to those that think there is democracy for taxi drivers, who are thinking of applying for a taxi badge. It is a warning for those that think Parity is exercised by licensing.  It’s a warning to those that think fair play is common place. It’s a warning to those that think they will be dealt with fairly by taxi licensing and Cabinet. It’s a warning to those that submit proposals or are thinking of them. It’s a warning of what to expect from individuals in office as part of a BCBC administration in mal administration, if you are a taxi driver. It shows the facts to the best of its ability in the public interests in the public domain for even you to understand

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It’s a fair way of getting to the problem and exposing the same. It shows the poor practices of an organisation/s and their administration connected to the potential well being of a taxi driver. It is a account of who, what, when and why. It shows the irregularities and unfair practices of BCBC and shared regulatory services day by day, that have affected taxi drivers for years, if not decades under BCBC administration, including council leaders and Cabinet leaders, chief executives and those heads of departments responsible for taxi matters or decisions that affect the industry ot local taxi trade

The news shows a forensic account of the difficulties the Bridgend taxi driver and trade must endure unfairly and the injustices as a result.

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I hope you will investigate it all and find a resolution for the trade that will correct the many failures we have uncovered during our almost 2 year investigation that brought us to the most recent communication which has not been addressed, because that would not sit right with an unprofessional of shared regulatory services, and any others that aid the poor practices today that hinder the well being of the Bridgend taxi trade, compared to others under the same 3 boroughs.

We don’t live in a bubble in Bridgend and therefore must speak out as we are no different to Cardiff as we have costs and expenses, but have found it impossible to get any sense from those that dictate our business demise.

I trust this clarifies the matter.

I trust you will dig deep and report what else has not been rectified which is covered in BITNEWS725.

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AS IT IS A DEPRESSING SUBJECT THE NEWS ADDS HUMOUR, SO TAXI DRIVERS DON’T COMMIT SUICIDE LIKE THEY DID IN AMERICA

YOURS SINCERELY

SENIOR PARTNER

FOR AND ON BEHALF OF THE BIT ORGANISATION

SA17 4LD

Tel: 0871 789 1234

A live recording with Bridgend county borough council telling them the BIT organisation have been compiling the forensic file for the ombudsman to catch the council in the act
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Martin Luther king had a dream and got shot for it.

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Nelson Mandela had a dream and got jailed for it. 

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Who was it that said – let my people go

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Hill, Christina <chill@valeofglamorgan.gov.uk>
To:mrmoney.penny@ymail.com
8 Jun at 16:29

Dear Mr Nelson,

 My apologies for the delay in respect of the completion of  my  investigation of your complaint, you will appreciate that you have brought a number of significant matters to my attention which has required thorough investigation along with meetings of officers involved.

 My email is to advise that I am yet to conclude my findings and due to pre-planned leave arrangements I am unlikely to be in a position to provide a response until Friday 29th June.

 I can assure you I am looking into the matters you have raised and hope you will find my conclusion helpful.

Many thanks

Christina

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Christina Hill |  Operational Manager Commercial Services

Shared Regulatory Services / Gwasanaethau Rheoliadol a Rennir

Bridgend, Cardiff and the Vale of Glamorgan

 

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The public and you should take special note – the full stage one complaint/s of mal administration with the examples for the same will be reported or and published in the taxi news- file Diary, for the public to see and the ombudsman, as we release the facts into the public domain for the hard cold truth of it all as Bridgend county bourogh council fiddle the taxi driver for years and much more. Fact, ladies and gentleman. Is it a case of the games that people play? That is the message that goes out to you

There is no missing that one if you look back 7 years and in between or check BIT NEWS by TAXI WATCH DOG Wales – BIT organisation, for the file facts on the Bridgend taxis Case by The Taxi Watch Dog team

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Darren Mepham -Chief Executive -Bridgend Council Leader Councillor Huw David questioned on Taxi Fraud-Taxi Slavery-Both Judged to be slow, deliberately causing Mayhem in a cover up story

TAXI WATCH DOG WALES SERVES BRIDGEND COUNCIL CHIEF EXECUTIVE WITH A FRAUD NOTICE IN CONNECTION WITH THE FACT – THE LEADER OF THE COUNCIL CAN’T ADD UP AND IS SLOW – Mephem Mayhem sweeps Bridgend Taxis In an email sent by the BIT organisations this morning Darren Mephem chief executive is put on notice of the mayhem around him, and … Continue reading “Darren Mepham -Chief Executive -Bridgend Council Leader Councillor Huw David questioned on Taxi Fraud-Taxi Slavery-Both Judged to be slow, deliberately causing Mayhem in a cover up story”

TAXI WATCH DOG WALES SERVES BRIDGEND COUNCIL CHIEF EXECUTIVE WITH A FRAUD NOTICE IN CONNECTION WITH THE FACT – THE LEADER OF THE COUNCIL CAN’T ADD UP AND IS SLOW – Mephem Mayhem sweeps Bridgend Taxis away each year

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In an email sent by the BIT organisations this morning Darren Mephem chief executive of Bridgend Council, is put on notice of the mayhem around him, and the results of the same for Bridgend Cabs and Bridgend Taxis in the borough today, as a result of simple practices being abused by BCBC says BIT Partner’s heading the investigation into fraud and more for the local taxi trade in Bridgend. which has seen the taxi trade starved of wages unusually or even unethically by those that make those distinctions

BIT Partner’s now task the chief executive to deal with his administration of mal administration and answer questions……

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Bridgend Cabbies effectively forced to work below minimum wage as a result of this fraud case the BIT organisation continue to expose in the public domain for all to see if you crunch numbers since the Leader of the council with a chief executive signed off on nothing for the trade, as nothing has happened as part of their taxi plan,

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A strategy worked over time still crippling Bridgend taxis or Bridgend Cabs since 2012 and to this day, if you look at the upfront facts dished out by the executive and Bridgend Cabinet, with fraud in the mix at executive level. Does the Chief executive look bothered we ask the public

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Not forgetting ones civic duty to pay the going rate for cabs or taxis if you regulate them. Know your taxis, something Bridgend Cabinet tell stories about or pretend they don’t understand but yet again they do, especially when it falls into the chief executive’s domain

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When you examine the facts and look at the numbers,the council leader we are sure makes sure he earns more than the minimum wage and so does the Bridgend council chief executive. But when it comes to taxis, don’t be surprised if they kick them in to touch with special blends of mal practices and mal administration, to keep Cabs on the bread line or below the bread line forcing many to work far beyond 55 hours a week to try and make a living after all the costs involved including taxi rental at some £220 per week and £115 to work with a cab firm locally on average. That is only one flip side for the industry with their vehicle costs, not only for drivers, but also vehicle proprietors

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As for those drivers that go for  the 50 – 50 split cash scheme with the cab firm. i’ll let you do the maths on that one after fuel and time = Not a lot especially during the day at some 40 pence a mile adrift. You ever watched paint dry for free said one cab driver describing the economic depression for taxis in Bridgend borough on the rank going local or around town area and beyond

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A huge task for even a member of the public to contemplate. And that is only one side of the taxi costs coin with many edges that equal costs to stay on the road

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A minimum wage issue reported by the Burke proposal rejected last year by the council leader with his song and dance routine, which many call it so today, which has achieved absolutely nothing in common sense or foresight or wise decision making, under the circumstances,tells Senior BIT Partner after going through the file after a thorough investigation into the irregularities including fraud-regarding content received by chief executive and signed for by way of a stamp as received,used at the civic offices reception, delivered by the Senior BIT Partner, and then posted on Bit News facebook diary for public intelligence and recognition

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A year down the line and several years on, 7 years on chief executives and council leader just delivers death to taxi incomes for all those they collect licensing fees from gladly. A true killing by the council and taxi licensing all the way to the top

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Again obstructing the Bridgend Taxi trade of getting their just pay which should move with the times or economic times. A knock out blow for any taxi trade in Wales to the death

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The BIT organisation as TAXI WATCH DOG send the following email to the Chief Executive of Bridgend Council 

09 May 16:19 – for the public record to show
Yahoo/Sent
  • Mr MoneyPenny <mrmoney.penny@ymail.com>
    To:darren.mepham@bridgend.gov.uk
    6 Jul at 10:29
    Dear SIr
    I am to understand that the ombudsman’s office has been in contact with you regarding a complaint from the BIT organisation. A matter that will be referred back to the ombudsman in due course.
    However at this time we have a more pressing matter and therefore must come on the record in the public interests especially as you are the chief executive who thus far has ignored every communication sent you from the BIT organisation since 2017
    On the 09th May Will Lane came on the record for councillor Patel. We thank them both for coming on the record as it was very news worthy for the public and the ombudsman service
    An extract from the email:

    I note that you have recently raised separate issues in your email of the 4th May from (Mr MoneyPenny account) which will be responded to separately.

    I look forward to your co-operation with the above.

    Kind regards,

    Will Lane | Operational Manager Neighbourhood Services

    Shared Regulatory Services / Gwasanaethau Rheoliadol a Rennir

    Bridgend, Cardiff and the Vale of Glamorgan

    Pen-y-bont ar Ogwr, Caerdydd ar Bro Morgannwg

    Mr Mepham as it is the 06/07/2018 now several weeks since the learned Will Lane came on the record, can we please have an explanation as to what is happening regarding the matter that Will Lane refers to.
    We also note our records show that a proposal document was handed in at civic offices addressed to the chief executive
    and signed for last year which was tampered later  with., Is it normal practice for documents sent you to be tampered with in what some call a fraudulent manner?
    We look forward to action from the Chief executive on this matter so we can understand that BIT
    Yours Sincerely
    For and on behalf of the Taxi Watch Dog in Wales – BIT organisation
    BIT organisation
    Tel: 0871 789 1234

    The Leader of the Council

    The Leader of the Council, Councillor Huw David

    The Leader of the Council is elected every year at the Annual Meeting of Council which normally takes place in May. The Leader is usually the group leader of the majority political party.

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    This was the learned gentleman that was able to work out the Bridgend public needed to pay 4.5% more in council tax,but could not work out taxi facts or maths or the fact that the minimum wage went up some 24% since the last taxi fare increase in 2011 which he has been holding down obviously if you read the diary says TAXI WATCH DOG – BIT organisation. So far Huw David council leader and Darren Mepham have delivered nothing but a duck egg for Bridgend Taxis and the Bridgend Cabs trade

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    As reported on the editors diary

    Bit Newscouncil leader Huw David only trained to work out tax maths but not taxi maths

    Bridgend council leader balances the council tax with a 4.5% increase but can’t work out taxi fares and trends in neighboring boroughs.

    We Catch that BIT from Wales online where the leader of the council spoke

    Speaking at a full council meeting, leader Huw David said: “Every one of the 22 councils in Wales is increasing, or proposing to increase, its council tax this year.

    “We’re not doing it because we want to, we’re doing it because there is no realistic, sustainable alternative

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    The learned Council Leader has successfully stalled the taxi fares for now another almost a year with his nonsense, say many taxi drivers on the rank in Bridgend that have not been economically fit since 2012

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    The Leader is the political head who often speaks on behalf of the council and provides clear leadership for the council’s strategies or in this case – the mal practices strategies for borough taxis by Bridgend county borough council directors and executives if you go look

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    After being ignored by The Chief Executive whenever BIT organisation made email contact,the BIT organisation now goes public so all can catch that BIT of coming on the record to confirm the chief executive got that BIT out there in the public domain

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    BIT organisation – A free service to the public and the now established TAXI WATCH DOG so even the public can catch that BIT

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    The TAXI WATCH DOG in Wales Today investigating the Bridgend case in the public interests

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    A local taxi trade forever not going through to the next round when economics dictate they should when you are dealing with headers says local Drive during a recent BIT survey -TAXI Watch DOG survey

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    We bring you that recording that confirms the chief executive got that email today live and direct to a screen near you from the TAXI WATCH DOG right here in the green green grass of home, now on the record for even a would be ombudsman to catch or just you, to catch that BIT

    The current Leader of Bridgend County Borough Council is Councillor Huw David (External link – Opens in a new tab or window), who is supported in his role by the Deputy Leader, Councillor Hywel Williams (External link – Opens in a new tab or window).

    Contact

    The Leader, Councillor Huw David
    Telephone: 01656 643225
    Address: Civic Offices, Angel Street, Bridgend, CF31 4WB.