A case of Fake and Fraud-Taxi Enforcement Bridgend-Devious Taxi Drivers-Malicious hate campaign-Cab Watchdog 25 page report-licensing authority exhibits-law firm to step in

We bring you a Public exposure, have you ever been told call the Police – A gang of Four rogue Bridgend taxi drivers lose the plot and are potentially perverting the course of justice, after Police were called, as they now submit a malicious and vexatious complaints to Bridgend County borough council-shared regulatory services enforcement

Law concept: newspaper headline Pervert the course Of Justice

A complaint targeted at the BIT organisation news, and Cab Watchdog service, after Cab Watchdog service exposed, in their news late last year, and this year,  unusual practices by some taxi drivers on a hate campaign, as Bridgend taxi drivers, licensed by Bridgend county borough council, taxi licensing, in Mid Glamorgan Wales

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BIT organisation- senior Partner, took time out to make 2 visits recently to Bridgend licensing enforcement, to update them on the forensic case file, BIT organisation had on the matter, after reading witness statements from the 4 taxi drivers, called the fanastic 4 recently on BIT NEWS


Cathrine Zita – executive partner for the BIT organisation, described the 4 complaint statements in her opinion as, vexatious, and malicious, by these 4 Bridgend taxi drivers, with a mission to discredit, and vary NCP rules at Bridgend station, she said, or to cover up their failings, by pulling the wool over Bridgend county borough council eyes, and shared regulatory services, with their bogus and malicious complaints


One of the vital exhibits, is an inbound email from NCP, who issue hackney carriage station rank parking permits, where they realise at the time, the permit is very wrong, as the vehicle identification tag or license plate does not exist

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Wall-Cain, Chelsea <Chelsea.Wall-Cain@ncp.co.uk>


21 Nov 2018 at 11:50


I have forward the below over to the contact our side who deals with Taxi permits,

Also please inform the transport police.

Kind Regards 

Chelsea Wall-Cain

Sales Administrator

National Car Parks Ltd

NML House, 61 High Street, Manchester, M4 1AZ

T:   + 44 03450507080

E:   chelsea.wall-cain@ncp.co.uk


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Get vehicle information from DVLA


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One of BIT organisation’s team members in London, contacted a firm of Solicitors regarding the unfounded malicious allegations made by these, what he called a gang of 4 rogue Bridgend taxi drivers in Gotham City


Subsequently a message was sent to Mr Nelson senior Partner of the Cab Watchdog service, from the individual, advising that he had secured an agreement from a London firm of solicitors, to tackle those making the false allegations, without any supporting proof


Pro bono publico (English: for the public good; usually shortened to pro bono) is a Latin phrase for professional work undertaken voluntarily and without payment. Unlike traditional volunteerism, it is service that uses the specific skills of professionals to provide services to those who are unable to afford them.


Cathrine Zita executive Junior Partner, and responsible for the BIT NEWS network said earlier this morning – I am considering what legal action to take after securing pro bono solicitors, and going through the 4 statements of the rogue Bridgend Taxi Drivers that in my opinion are harassing individuals with their malicious ideas, and statement, in their complaint to Bridgend taxi licensingevidence

Cathrine Zita went on to say -We have compiled an extensive report for Bridgend county borough council, after being instructed by NCP from the outset to contact the Police, after we had received complaints from taxi drivers at Bridgend station late last year, and in February this year, which was covered in the news


More on this story coming soon – Do you know who Batman is? How about the Joker, What about the Penguin or Harvey Dent ?

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Catch up on our previous stories – Bridgend Twinned with Gotham City, Uber Complaints case files, with Transport for London in the Mix, or how to get your taxi medical for 50 pounds thanks to Bridgend County borough council’s taxi licensing


Inside Job-Uber support massive let slip-no real complaints-procedures-Driver Partners Die Hard-Nakatomi business practices report by Cab Watchdog

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Coming up, we ask the public is Uber CEO Dara khosrowshahi thinking like a Hans Grubber in the Nakatomi building, after a massive capture, that many simply do not know about, who are in the public domain thinking about ordering a cab or investing


Do you think die hard when you think of an Uber like boss or Hans Grubber, Do you think your boss acts like Hans Grubber at times or Uber’s support


Extraordinarily, today Uber telephone support in the Philippines, confirm thousands of Uber Drivers may well have been captured by Uber, and held up in their Terms and conditions building, which Cab Watchdog service now calls, their – Nakatomi investigation file, as a result of what seems to be a take over of choice for Uber drivers, providing Uber, with a highly rated star services, by many partner drivers, if not all in most cases,


Today, after a 1 hour, 3 minute call this morning with TASK US, Uber telephone support Philippines, who today, confirmed, which BIT organisation suspected – Uber have no real complaints procedures on the record, for Uber Partner Drivers, when riders make complaints or vexatious complaints, or malicious ones


Another factor mentioned in Uber’s section 7 L of their new terms and conditions – Ratings may affect the drivers ability to get a ride


A rating system the Cab watchdog tells Dessiree of Uber support TaskUs phillipines, in a recent call today this afternoon, that Section 7 L is fraught with unfair and indefensible actions, by Uber, under the circumstance, as drivers partners cannot control how people will rate, and therefore 7 L cannot be fair under the circumstances or even correct, for a partners sanity in the work place, or a taxi app business, under scrutiny by even an MP or Parliament


Deseree agreed to raise section 7 L as a further complaint, and gave the reference of 980553050, folks, Do Uber drivers take pride in what they do, yes, is the answer by many driven mad by Uber ratings feedback, which they cannot delete

Does any taxi driver or Private hire driver have the right to take pride in his-her Cab job

Would the public, like being kicked in the butt, for no reason, or a bad one, just for fun or stars and comments, every day in the work place


Partner – drivers facing any complaint, or false or malicious or even misguided star ratings from riders-Uber passengers, are given no guidance, which has been proven for at least 28 days by the BIT organisation and Cab Watchdog Service, Uber have bad habits and unfair business practices for those they transact monies with, will an Ombudsman look at Uber in such matters we ask Dara CEO for Uber Does he treat his staff that way, we think not if the reports are true, however the CEO currently fails Uber Partners miserably, after lifting the low ratings policy of deactivation, sacking for Uber partner drivers


Basically anything goes, said Mr Nelson heading the new complaints file -Nakatomi -investigation file, opened this morning, after it was apparent that Uber block out, and so hold hostage many Uber Partners that have selected-agree-in order to get back to work



What was clear-those that do not accept their new terms and conditions issued yesterday, simply cannot log in, unless they accept the new terms and conditions by clicking AGREE, whilst they wait for Uber Ireland or Uber CEO to come on the record on this vital matter, that may well go to Parliament members if not resolved, in-light of the new terms and conditions issued by Uber yesterday


Cab Watchdog goes after Uber again this morning, after yet again further delays without even a written undertaking from Uber, they they will address the complaint properly, now 7 days without response, not to mention a total of 5 months, as previously stated, on the subject of Uber complaints processes and procedures


Paul at Uber Support follows up the complaint again, as there is no record on TASK US system of Uber CEO addressing the matter, or putting a hold on the new terms and conditions, as many Uber drivers are now aware of course



During the call with Cab Watchdog and Task US Paul – Paul, stated there were no written procedures in complaint for partner drivers, when dealing with Rider Complaints, so no complaints procedures, folks, any thing goes it would appear at this time, said Mr Nelson, Senior Partner for the BIT organisation


Uber Ireland support dont give a rats ass about their work force, said one Uber driver recently


Thus confirming that Uber wing it when it comes to Uber rider complaints against Uber Partner Drivers, which leaves many Uber partner – drivers stranded, if not sacked, as a result of these failings in complaint procedures, by not only Uber, but other platform taxi app firms, as it turns out, a story covered in a previous blog, where even MP’s look concerned

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Uber’s complaint procedures, for Uber partner-drivers are simply non existent folks, leaving many doomed to no earnings on the app, as a matter of course, ladies and gentleman, something that has been reported across the world, and especially in the United States and Britain

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Cab Watchdog once again asked Uber to address their failings, as even Paul of Task Us agreed, he would not like to be sacked or suspended in such a circumstance/s or Uber partner circumstances, was the conclusion during the call


More news as Cab Watchdog continues with the Nakatomi case file investigation, as Cab Watchdog service asks Uber support again….


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Re: Your ref: 12890365 – Our reference and Case file- Nakatomi



Uber New unfair-unsafe business practices-Drivers-Partners affected-MP to address Parliament-Uber bad policies-terms and Conditions-red flag complaints procedures


Are you easily shocked, In the case file news today, we look at the reaction the public may well have, after reading what an MP has to say on businesses like Uber, or taxi app businesses that appear to have shocking ruthless business practices, like slave mastersillgetback

We expose the public to the thought or question – Is Uber CEO ruthless in business, and is Uber Ireland support the puppet for that ruthlessness,  as many Uber partner-drivers complain of fears, they will be sacked or suspended unfairly, sooner or later, like others before them


Cab Watchdog was back on Uber support heels this morning, as 3 days have passed, not to mention 5 months since BIT organisation requested Uber’s complaint policies for riders and partners, from the Uber CEO, as many in the trade complain of unfair sacking policies, and unfair suspensions, without pay or compensation. Cab Watchdog calls it poor practices in business, that they deem unsafe, for even an MP, and potentially Parliament


Cab Watchdog tells Taskus today, to go check the document on BIT NEWS FACEBOOK page from a Kensington MP judging the matter, of deactivation by a platform businesses or taxi app


A factor already pointed out to Uber Support 3 days ago, without resolution as yet, given these factors were raised with Uber Janey, in January, without response , with more communication after, with others, which was covered in previous blogs, since the Uber complaints file was opened by the now infamous, Cab Watchdog Service

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BIT Senior Partner whilst talking to TaskUs in the Philippines this morning, advised again that although TASKUS are – Ridiculously good, there are serious delays, not justified under the circumstances


If Uber drivers agree the new terms and conditions in the interim, that does not excuse or take away from the fact – that Uber CEO has not been forthcoming with their complaints policy, since it was requested in January 2019, by the Cab Watchdog service, so they too could get to that BIT


After all it was Janey that said during the call in January, which was passed to TFL – That she- Uber, would deal with the concerns, including safety concerns immediately


Therefore the outcome thus far is unfair, as well as an unreasonable business practices, under the circumstances, when Uber do not deal with a real complaint being made public, by the Cab Watchdog Service, in the interests of thousands of Uber drivers, or potential Uber drivers thinking of joining Uber, via a Greenlight hub in the UK, any time soon4cc

Why would any business not want to set out their complaints procedures, showing fair play practices in complaints



Cathrine Zita, Junior Partner for the Cab Watchdog service, stated – This matter should have been dealt with prior by Uber CEO, before putting out the new terms and conditions, as they had ample time to deal with the matter before asking drivers to agree new T & C’s. Its simply not cricket said one BIT team member


In the real business world based on the circumstances, this is a no brainer, as Uber CEO has had far too many months to address the issue, of unfair dismissal, or unfair deactivation, with reinstatement often far too late, without compensation from Uber, if it is a bogus complaint by a rider


After all these guys have, Cab-Car leases, costs, families to feed etc

The popular message from the trade or Uber Partner driver, is….

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A factor that will be raised with Kensington MP sooner or later, on matters that are appropriate, as these matters must be brought to those that seek to take action in Parliament or debate it in Parliament , if Uber will not be fair in any cab work place in the UK

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Apparently according to Mary at TaskUs today,  the original ticket raised 3 days ago, is in the pipe line to be addressed by Uber – re bogus sacking or deactivation, because of a bogus complaint or a vexatious Uber rider passenger

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Cab Watchdog Service invited Uber support Ireland and TASKUS, to check out the MP’S letter re a taxi app business just like Uber, yet another Uber type taxi app copy cat, posted here in todays article further below

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Cab Watchdog asks Uber  again, what are your complaint procedures, and processes, after reviewing the document below published by United Private Hire Drivers – Social media news outlet


Basically Uber seem to think  or thought- Cab watchdog service would go away after resolving their  – Uber driver low rating case file, of Uber partner – driver deactivation for low star ratings, as subject covered in a previous blog


Unfortunately our complaint case files only close when all the issues raised are addressed. said Cathrine Zita, administrating BIT complaint case files


Cathrine Zita went on to say – BIT organisation – Cab Watchdog service, is here so we all can get to that BIT, in the public interest


During the call today with Mary of TaskUs, Mary was unable to confirm if the new T & C’s addressed these issues, or policy issues, or compliant procedural issues, folks



In fact Mary stated she was also unable to confirm what date the new Uber Partner Terms and conditions would come into force


Ladies and gentleman out there, should note, 3 days ago Senior Partner for the BIT organization asked Uber support to request a stay on the new Uber terms and conditions coming into force, if they concerned partners-drivers


Following the 27 minute recorded call, TaskUs Uber telephone support in Philippines, take up the invitation to go check out the Cab Watchdog Service, as TASKUS are Known to be – Ridiculously Good – a some what awarded business slogan

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The screen shot capture shows TASKUS did check again, a factor that also happened 3 days ago, when BIT announced their actions on the matter on BIT NEWS – Facebook, by telling the Cab trade


That’s the latest on what the Cab watchdog called – it’s almost like blackmail asking Uber drivers to agree terms and conditions, when they have delayed dealing with the complaints issue, now 5 months delayed, if you were to check previous communications with Uber Jany covered in previous blogs.




Bridgend twinned with Gotham City-Station Camera crew member goes missing-News on the rise for licensing authority and Gotham city Joker

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In todays news we can report that a member of the public wearing a Body cam at Bridgend raliway station has gone missing, just like in Gotham city, the person also believed to be a taxi driver


After a brief investigation, Bridgend Station staff, which would include the Station Manager, have just not seen this elusive security guard, on surveillance with a Bodycam, at Bridgend Station


We spoke to Justin believed to frequent the Station regularly over the years, and he too had not seen this camera crew member, that apparently has been been there for years displaying his tools, and intimidating certain station taxi drivers, whilst in the process


Also in todays news – Cab Watchdog service assists Bridgend taxi licensing, regarding a complaint the BIT organisation received from a member of the public last year, regarding 7 Bridgend station drivers that were not displaying the correct station permit particulars or not displaying at all7+green+bottles+sitting+on+a+wall

The numbers fell or were whittled down to the Gotham City Dynamic Trio, in the end, as 4 other drivers complied by displaying their permits shortly after, leaving what was on the BIT file as- the dynamic trio, who in the end were non compliant as time went on, but eventually became compliant, like 3 green bottles that eventually fell off the wall, after Transport Police updated their station permit holders records, and so were able to carry out further checks, with enforcement where appropriate, in order to deal with the matter thoroughly, and efficiently, as a Commissioner Gordon would do in Gotham

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The officer in charge of several stations including Swansea, later visited the station and checked quite a few taxi vehicles that day, including one parked on a double yellow line, and one or two on the station hill rank, as if they needed a station permit or had one

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The officer also pointed out that other drivers may drive a permit holders vehicle, provided they were – being paid a wage by the permit holder/vehicle proprietor


It should be noted that if a permit holder rented the vehicle instead of paying a wage. then they would be in breach of the terms and conditions

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Some or many will recall seeing Batman, seen here driving his one headlight vehicle in Gotham, owing to electrical failure, witnessed by many including Superman, and the entire metropolis at the time, over many many weeks, including the Christmas period of 2018- we understand batman did not want to get his electrical problem fixed, as he preferred to crash and burn, than give up his taxi vehicle, with just got new station permit ,showing the new vehicle registration number- An understandable dilemma in anyones book, as if he gave up the vehicle, he would not have a valid permit for the temporary replacement taxi

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In fact BIT organisation assisted Batman, as he needed a permission letter, to get a revised station permit, to allow him not to break the rules, or be accused of misuse, as he was not the owner of his Batmobile, folks, but instead it was an organisation in Peyton Place, Gotham City, who where known for being tidy

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As Batman was provided with a template of a taxi permission letter, which he gladly received, after requesting the same, a copy of the same email was sent to licensing as it was in BIT organisation case file as evidence


A copy of that communication in the Cab watchdog case file, was among others that were also forwarded to licensing, to assist them with their investigation, into what some may well call today – The Gotham City Station case file



Spokesman for the BIT organisation stated this morning – We were instructed by NCP to contact the Police at the time, as NCP Chelsea stated, she will intern also notify their administration department of the irregularities, which where highlighted in the news, with findings


Spokesman for the BIT organisation went on to say – We did not make the public aware at the time, as Senior Partner deemed the email, now passed onto taxi licensing to assist with their investigation, as sensitive information, given the circumstances

Rules apply.

A number of communications were also passed onto Licensing including contact from and to the Dynamic trio, which including a message from one on the dynamic trio, after receiving a message advising they did not have a valid permit, under the, at the time rules, advised by NCP, which were then published in the Cab watchdog service news


Taxi driver, one of the trio, Harvey Dent, who was in discussion about that BIT, regarding the NCP station permit rules, as his VRN did not match the permit issued,

Harvey Dent replied using his mobile phone, saying – Ok my sweet friend rules are rules

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Then of course we had the Joker the final member of the trio

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His communication was very clear he hated the rules and BIT organisation

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Cathrine Zita who searched for communication from the Joker in BIT organisation- Gotham City Station case file, forwarded the forensic evidence they held on the Joker, who apparently had a visit from the Police, after a conversation with BIT organisation Senior Partner Mr Nelson

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A statement by BIT Senior Partner was reported on facebook around 7 Feb this year, on the subject

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A full account of the forensic conversations was also forwarded to Licensing to assist them with their case file, which included the Joker writing – I told you to your face what I thought, not writing it on the book 

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The Joker was referring to a story covered, regarding the story of a Joker not displaying their permit at Bridgend railway station, on BIT NEWS – Facebook, in Late January this year, which prompted contact from the Joker on the record on 6th Feb, according to file records, said Cathrine Zita, Junior Partner of the BIT organisation – She said it was a simple case of tracking down the events of the Joker, to establish an attitude towards BIT organisation news coverage on Bridgend railway station stories

The evidence was deemed appropriate to assist the council’s investigation

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Cathrine Zita who collated the information to assist in the investigation, stated the council appear to be conducting a professional investigation, and the BIT organisation was happy to assist in the public interests, which would include those living in Gotham City


More news coming soon as the Cab Watchdog case files are still ongoing on Uber and other trade issues, including the Bridgend case, including a recent meeting with Daniel Cook Policer officer, who’s looking well, folks

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Uber Driver partners low rating deactivation policy change-Transport For London public report by Cab Watchdog service-Every journey matters and risks


Coming up on today’s special case file report –  Uber ignore, and so dismiss safety concerns in vulnerable passenger situations, is the opinion – Have Uber poor policies stopped


We look at how Uber safety may well have stopped on potential rape cases, following an investigation by Cab Watchdog Service into how Uber support really works



Also in todays report we allow the public to consider the growing trend of rape cases by private hire cabs, with allegations of rape, pointed at those that take to being a cab driver predator, a subject licensing authorities are trying to tackle to screen out these predators, and prevent them from getting taxi badges or private hire badges

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We also look at – Should Uber encourage Uber drivers to trade water, for 5 star ratings


Cab watchdog raises serious concerns over passenger safety, and the potential for rape cases, when water is on offer or left about, for those that maybe even drunk at the time


Uber drivers report passengers can expect water to be available, and some drivers can receive a low rating for not making it available, and others say it helps get 5 star ratings and compliments



Also in today’s special report – Uber changes policy on Uber Partner ratings, or low ratings, a policy which prior could result in an Uber driver facing deactivation, being sacked, for no good reason, because the public had the power to end a Uber partner-drivers job, by providing a rating that would push the driver over a threshold, a threshold that was in fact, too high already, with Uber drivers being compared to Gladiators, fighting it out with other gladiators, called Uber riders or Uber passengers,  in a world with Emperor Uber




A policy change that now sees low ratings immaterial, said Senior Partner for the BIT organisation. Uber drivers can simply disregard the unfair or one sided rating system, that many drivers describe as doing their heads in

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Uber Grace of Ireland, stated in April, during a phone call, that the call was recorded. and Cab Watchdog could get a copy of the call recording, which stated, that the new policy was introduced as of October 3rd

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A date that took much time to get written clarification of from Uber, as Uber at first would not state on the record, the year this new low rating policy for partners – Uber drivers started

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Grace of Uber Ireland support, was asked by Mr Nelson Senior Partner of the BIT organisation, why Uber Ireland had not told Uber drivers-partners of the new policy sooner or prior

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The response from Grace during the call, was this basically – Uber is not obliged to tell Uber drivers/partners of all new policies or policies introduced at Uber Ireland


Further below in this article we will show an inbound email from Uber Ireland support, Grace, regarding the recorded call Mr Nelson requested a copy of, during the telephone conversation, so all the issues raised could be brought out into the open, and in the public domain, for the public to take note of, or scrutinize , especially Uber drivers, as well as potential new Uber drivers signing up for the first time, or have just signed up at any Uber green light hub in the UK, for example

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Finally after Uber ignore Cab watchdog service, Senior Partner for the BIT organisation forces the issue, after allowing Uber at least 3 months to come on the record, an offering that was made to Uber in January this year, when Mr Nelson raised the complaint with TASKUS – UBER support, for the first time, when the Uber complaint case file was first opened in the public interest, as well as Uber partner/drivers

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Further below we will show an email – forensic exposure- from Uber Grace in Ireland, confirming time and date, and the call, and the request for a copy of the call conversation



Uber Logo
|   Support
A message from Uber

I never included how to get the recording of the call in my previous message.
You can request a copy of your data here (login required). The process usually takes a couple of days, and you can learn more here about the type of data that is included.
Sent by Grace on Tuesday, April 30, 2019 at 5:47:58 PM


However, later after the Cab Watchdog requested the recording, Uber’s data department came back and said, in so many words – the recording was not available, as part of their data disclosure rules


Cab Watchdog service continued to press Uber, to come on the record fully, and confirm the issues they had raised in January, with Janey, and again with Grace, were, or were not being dealt with

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Like in January, where Uber stated these matters needed to be dealt with immediately, an email was requested from Uber support Ireland once again, requesting full clarification, that all the matters in hand, were being dealt with immediately, and they would be responded to fully, by Uber Ireland or Uber CEO


However ladies and gentleman, that too never materialised


Once again a call was made to TaskUs-Uber initial phone support, who claim to be ridiculously good

This time Garret from Uber Ireland made contact with The Cab Watchdog

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During the conversation Garret was reluctant to state when he would confirm in writing, the actual year Uber introduced the no more deactivation policy-sacking policy, for low rated Uber partner drivers, that many, on both sides of the fence, maintain they are rated unfairly – passengers and drivers, a fact pointed out to Garret during the call, on matters of perfume or smells, and people like choices


At one point the learned Garret said – Who are you….

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Later Garret responded via app communication, and not by email as requested, but most of it did not deal with the clarification requested, further delays as a result, folks

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As a result Cab watchdog went back to TaskUs after hitting dead ends again


This time the call was recorded by Cab Watchdog service, the conversation took around the hour mark, and was forwarded to Transport for London immediately, and taskus was advised of the same,  only days ago, as enough was enough, said Mr Nelson, Senior BIT Partner, as Uber kept dropping the ball, which made TaskUs look ridiculous in the end

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The results came back ladies and gentleman, as shown below, so you all can get to that BIT, including Transport for London complaints ref -12890365 – email –  taxiprivatehirecomplaints@tfl.gov.uk


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Case files declassified, hand stamping seal on folder with important documents
Uber Logo
|   Support
A message from Uber

Thanks for taking the time to write in. We are currently experiencing high levels of contact which may cause a delay in response to partners.
I appreciate you have some concerns with the possibility of being deactivated because of your rating.
You will not lose access to the Uber app if you have a low rating, however, please know it is best maintain a good rating (above 4.6) as this reflects the quality of service that you’re providing to your riders.
Please note that a rider may submit a trip rating at any time. When a new rating is added to your account, it may be for a trip that was taken hours or weeks ago. Furthermore, we know that certain issues (fare price, app issues, pool problems, etc.) are not your fault, so if a rider selects any of those options when rating a trip less than 5 stars, the rating will not count towards your overall rating.
I understand that you are concerned with the suggestion that it can be helpful to improve ratings when partners offer riders bottles of water and other food and drinks stuffs.
I appreciate that you may feel that there is a potential safety concern here. Please know as advised previously we have extensive safety teams whom are trained to respond swiftly and competently if a safety alert is raised.
However messages like this are suggestions based on rider feedback. In no way does Uber expect drivers to carry water for their Riders – from review of rider feedback we know that Riders like an extra step like this on trip and can result in a higher rating for partner drivers.
We appreciate your patience.
Sent by Luke on Monday, June 3, 2019 at 10:02:35 AM




This is a Cab watchdog service report – Uber complaint Case file – Passenger safety never stops – The Transport for London report in the public domain – re Uber Ireland – UK

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We ask the public  – have Cab ratings systems run their course


Is rape in a taxi getting easier – Are Uber practices part of the problem

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We ask the public-Do you too think Uber safety has stopped


Are innocent Uber drivers carrying water, exposing themselves to…




A spokesman for the Cab Watchdog service said hours ago, that they intend to keep the Uber complaints file open, in view of Uber’s most recent communications, now in the public domain, for even Uber driver partners to consider and challenge, not forgetting the public and licensing authorities across the UK, if not the world


Public Complaint-Application-Polish war memorial disrespected-Don’t Mention the war-Cab Watchdog service concerned over Polish Cab drivers-Hero demise by Stratford District council taxi licensing

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Cab Watchdog service go public and make a complaint for Poland, and British relations to Stratford District council, with a plea to remember the war, and those great Polish Cab drivers in the sky, including those representing Stratford District council as Polish Cab drivers today.


Taxi driver told to remove flag sticker because it’s ‘not welcoming

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Dual national taxi driver wanted to indicate to his passengers he could speak both languages by displaying a subtle sticker


‘The sticker is also meant to show the lifelong friendship between Poland and this country.


Polish-born Greg has lived and worked in Stratford-upon-Avon, since 2004 and put the sticker in his taxi three years ago. He said it was meant to indicate to his passengers he could speak both languages. But Stratford District Council ordered him to remove the sticker


We ask Stratford district council are you not upsetting the apple cart with your one complaint prior, including the memory of the Battle of Britain, where many Polish comrades fell defending Britain ?


We ask the public  – Should Polish Cab drivers have an automatic sticker pass in the name of comradeship and world unity ?

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Stratford District Council defended the sticker ban by saying Greg should have written to them for permission before displaying it in his taxi. A spokesperson said each item is ‘carefully considered’ to ensure the taxi fleet ‘remain welcoming in appearance to all passengers who may wish to use their services, regardless of nationality. ‘On this occasion the district council has received no request for consideration so can only enforce the license conditions which require any livery to be authorised in writing



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Senior Partner for the BIT organisation- Cab Watchdog Service, urges Stratford district council to reconsider their decision, and to see this blog as an official complaint in the public domain, to be seen not only as a complaint, but as a public request to allow Polish speaking Cab drivers of Stratford District, to display their dual flags, as a sign of unity, and in memory of what Poland has done for Britain, including Stratford district council, as many Polish drivers can tell the story of that great British experience, that sees Britain today safe, in not only the English language, but also in the Polish language


Cab watchdog service tells Stratford District council



Mr Nelson Senior Partner for the BIT organisation makes this public statement requesting Stratford District council authorise these Polish drivers said “livery”

We ask the public to share this public request with –licensing@stratford-dc.gov.uk


Dont mention the war and more guidance

Cab driver brought back from the dead-Taxi Licensing authorities free up NHS says Stephanie Lush-Town clause act out of date-Private GP specialist go ahead for taxi trade or Cab driver medicals-D4


Taxi licensing authority frees up a NHS practice from providing a cab driver with a private medical examination,  which all Cab drivers must go through, some more than others, as the cab driver’s age is a factor also, as they get older

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Many cab drivers have the hump today, because they are forced to go to their GP registered practice, with charges up to £150 in some cases, rather than a private GP specialist at as little as £50 in many parts of the country


However we can reveal Cab drivers in England and Wales have no need to have the hump anymore


Cab drivers with the 1976 Town clause act imposed on them, can now also beat the high cost of going to an NHS GP by going to a private GP specialist


A new system not as scary as one might think, said the Cab Watchdog Service, after applying a simple system to test the council, after examining a council on their medical expectations for cab drivers in Wales


As result this process has already been tried and tested, as well as accepted by a taxi licensing authority in Wales, as a result of a case study into Bridgend county borough council in Mid Glamorgan, Wales, which is part of shared regulatory services of course, who are also responsible for – Vale of Glamorgan and Cardiff

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Policy officer Daniel Cook was informed of the procedure, and so were some elected members of BCBC, not forgetting licensing


Licensing were taken through every movement in reality, as they too needed to get to that medical BIT, and so there was plenty of digging around

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A private doctor elsewhere, as it were,  can be used by any Cabbie using a simple format to achieve good medical records, on record, for any licensing authority wishing to check, with the cab drivers registered GP surgery, to see if Cabbie is fit to drive a Taxi or Cab following a recent examination, with a supporting medical report

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Medical compliance guidance formula-Private hire/Taxi driver medical certificate UK


  1. Medical records-compliance for licensing –Private General practitioner specialist


A.Taxi driver or private hire driver should request their full medical records from their registered surgery, and a referral letter to go with

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Cab drivers should request the following -Using the exact wording format example, as shown below


Private and Confidential – Practice – Micky Mouse, Practice Code – W999666

To Whom it may concern

Please accept this letter as confirmation that -Mr A Cabbie’s  – registered GP at Micky mouse Surgery would only use the medical data supplied to – Mr A Cabbie – to complete the taxi medical for the DVLA or taxi/private hire licensing authority.

Kind regards

Stephanie Lush Deputy Practice Manager Micky mouse Surgery


  1. Paper trail and medical records compliance:


  1. Provide licensing with a copy of the referral letter
  2. Notify licensing of appointment details, including GP, location, D4 Drivers customer reference or private GP appointment ref if applicable.
  3. Copy any notification received of the appointment details, of the driver’s medical, to licensing


  1. When you attend the private GP’s surgery and what should be completed:

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  1. The examining doctor’s details must be completed by the doctor carrying out the examination as outlined on page 1 of the Driver & Vehicle licensing agency form page 1 – D4 – Medical examination report for group 2
  2. D4 document can be downloaded – https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/699603/D4-150118.pdf
  3. Sections 1 to 10 also to be completed on page 2, to include:
    1. Name of examining GP
    2. Signature of examining GP and date of signature
    3. GOC or GMC number
    4. Page 5 – Blood pressure report


4. Examination reports and what also must be completed – D4 form


  1. Examining GP to complete and confirm receipt of Taxi Driver’s or private hire driver’s medical history within said form, with signature and date (As per guidance shown) D4 – Page 7 (insert in space box below doctor’s stamp)
  2. General Practitioner, to also include contact telephone number, Taxi/private hire driver to sign form where appropriate
  3. Examining GP to complete the council’s taxi medical certificate form in the normal way, taxi/private hire driver to sign in the normal way.
  4. Delete where appropriate, wording not appropriate on the drivers licensing borough’s medical certificate, such as – who is registered at this practice, by putting a line through it, doctor to initial said line through, before signing off

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  1. D4 – Page 8 – Information release and declaration and what to add to it


I authorise my doctor and specialist to release reports and information about my condition, which is relevant to my fitness to drive, to Secretary of state’s medical adviser: DRIVER TO ADD HERE HIS/HER BOROUGH, (with his or her initials to confirm the borough added in writing)


6. D4 – Page 8 continued


I authorise section (currently optional) Yes – is the recommended tick answer in each box for good measure


  1. The Doctor must always:


Complete all pages 1 to 8 of the D4 form where appropriate, so medical records can be updated where appropriate, at the drivers registered doctors surgery


  1. Compliance and verification stage of driver’s medical records and fitness

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What the taxi driver or private hire driver must do first or next –


  1. Provide your registered doctor’s surgery with copies of both D4 and council forms signed by the examining GP before contacting licensing – Your registered surgery may want to see the originals or a scanned copy by email of the originals
  2. Obtain proof that the drivers registered doctors surgery has copies of your D4 and council forms completed, and they will add them to the driver’s medical records.
  3. If the matter is urgent or there is a deadline imposed by licensing to provide the documentation, and so the driver is still awaiting the confirmation letter, from his/her registered surgery, that the medical records have been updated, then the driver should also send scanned copies to licensing of all 3 documents – D4, Council or licensing authorities medical certificate form, and the doctor’s referral letter, for the licensing authority to view, and take the necessary action
  4. Driver should provide a written authority to contact registered doctor’s practice, or where requested by their licensing authority: I – A Cabbie, Badge no.999, of Rank house square, authorise – X licensing authority/council – to check with Mr A Cabbie’s registered doctor’s practice, in order that licensing may confirm, that A Cabbie is medically fit to drive a taxi/private hire cab, since the date of their most recent D4 medical examination report, accompanied with licensing authority medical taxi/private hire certificate form, also completed in full by all concerned
  5. Drivers will be effectively making licensing aware they are now able to check with their registered medical practice, to ensure the driver is fully compliant, and therefore the driver is fit to drive according to the driver’s registered doctor’s surgery records, and the GP specialist that carried out the examination, who also retained the driver’s medical records for their filing


9. Providing licensing with your documents for medical compliance, in good time


  1. Taxi Driver/Private hire driver should now be ready to provide the necessary 4 documents to licensing, in order to be compliant in the normal way

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10. Double-checking your compliance before submitting the driver’s medical pass documentation


  1. There maybe special requirements by the organising firm that has arranged your private GP to examine you, so please check with them, that’s of course if they have not told you already


  1. The documents the cab driver intends to supply/rely on, should be as follows:

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1.licensing medical certificate form completed

  1. D4 form completed and stamped and signed by all

3, Doctors referral letter regarding medical records and Taxi medical examination (if not supplied already)

4.Confirmation proof letter or email; that the drivers registered GP/practice have received your D4 medical examination report, and as such have noted the contents, as well as adding true copies of the completed D4 form, and driver’s completed medical taxi/private hire certificate form for their respective borough, to the driver’s medical records file, at their registered practice. In simple terms – The documents have been scanned to the Cab drivers medical history at their registered doctors practice




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Licensing authorities should allow the taxi trade/cab trade good time to process their applications. Up to 90 days notice is potentially reasonable time for all concerned

This guidance is issued as a template for the taxi trade in England and Wales, as well as the Secretary of state, and taxi licensing/private hire authorities


Cab Watchdog Service-24/05/19 updated – Private Medical –Examination and supporting documents exposure – Taxi/private hire driver – group 2

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